Server, On-Call, Bar Sierra

As a Server at Bar Sierra, you will enthusiastically welcome guests, take orders, serve food and beverages, and ensure overall guest satisfaction. You'll actively communicate with the culinary team regarding guest dietary needs and special requests, ensuring that each customer receives an exceptional dining experience.

To qualify for the Server position at Bar Sierra, you must be legally eligible to serve alcohol and possess a Food Handler certification. Additionally, familiarity with restaurant terminology and a passion for food service will enhance your application. Having a people-oriented attitude is crucial as you will create memorable experiences for our guests.

The working environment for a Server at Bar Sierra is fast-paced and energetic. You will often be on your feet, walking and standing for long periods—up to 8 hours a day, while managing the bustling atmosphere of our busy restaurant. Physical stamina is important, as you may need to lift and carry supplies that weigh up to 25 lbs.

While previous experience in food and beverage service is preferred, it is not absolutely required. If you have a passion for hospitality and a willingness to learn, Bar Sierra is eager to train dedicated individuals who love serving others.

As a Server at Bar Sierra, flexibility is key. Our restaurant is open during evenings, weekends, and holidays, and shifts may vary. Having a flexible schedule will help you thrive and fully embrace the dynamic nature of the role!

When answering this question, emphasize any relevant previous positions and describe your key responsibilities, including how you handled customer issues and ensured satisfaction, highlighting your ability to create a memorable experience.

Approach this question by sharing a specific example from your past experience, focusing on your communication skills and how you resolved the issue while keeping the customer satisfied and returning to the restaurant.

In your answer, discuss elements such as exceptional service, a welcoming atmosphere, and high-quality food and beverages. Relating it back to your personal experiences as a Server can illustrate your dedication to guest satisfaction.

Explain your approach to multitasking and prioritization, highlighting the importance of time management and maintaining the quality of service even during peak hours.

Share your techniques for remembering orders, like repeating them back to the customer or writing them down clearly, which showcase both your attention to detail and your commitment to accuracy.

Indicate your proactive approach in learning about menu items by attending staff meetings, reading updates, and tasting the dishes, which demonstrates your dedication to providing accurate recommendations to guests.

Discuss the value of teamwork in a restaurant setting, emphasizing how effective communication and collaboration with colleagues are essential for creating a smooth and successful dining experience.

Explain your philosophy on upselling by focusing on how you genuinely suggest items based on customers’ preferences, ensuring they feel valued rather than pressured to buy more.

Highlight your understanding of food safety protocols, including full communication with the culinary team, which is crucial in providing a safe and enjoyable experience for guests with specific dietary needs.

When answering this question, focus on your admiration for Bar Sierra’s unique offerings, the vibrant atmosphere, and your passion for delivering outstanding service in a community-centered restaurant.