Director of Product Management, Data and Analytics

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

The Team 

Outreach is transforming how companies drive revenue. As Director of Product Management, you drive the strategy and execution of our data and analytics product capabilities, which are central to how our customers use the product. Outreach is in a hyper-growth stage and is looking for product leaders who thrive in an entrepreneurial environment, bring proven best practices that lead to quality outcomes and are excited for a role with real and immediate customer impact.

The data & analytics team builds and supports capabilities for all of Outreach’s product offerings, from sales engagement to conversational intelligence and forecasting.

The Role

The mission of this role is to harness the power of Outreach’s data, establishing Outreach as a critical sales execution platform for go-to-market professionals, focusing heavily on sales leadership personas.  This role will help drive multiple initiatives which are focused on helping our customers maximize their investment in Outreach across the entire revenue team by surfacing data-informed insights at every level of the organization.

• Outline the Outreach Data and Analytics product strategy for the next 3 years. 
• Deeply understand customer feedback and satisfaction/stickiness related to reporting and analytics across the platform.
• Contribute to Outreach thought leadership about the evolution of sales execution workflows and the role which reporting and analytics plays in maximizing customer outcomes
• Lead product discovery and roadmap sessions with key prospects and customers
• Collaborate with engineering, design, business development and analytics teams to ship features that provide real value to the sales and operations teams who use Outreach to grow their business
• Lead and encourage a team of accomplished product managers, enabling high performance and removing obstacles to attainment of their objectives
• Drive the strategy for multiple scrum teams and champion new processes and best practices
• Partner with product marketing to develop enablement and positioning collateral to share the product team’s work with the world

• 12+ years of experience building great software, including responsibilities driving prioritization, trade-offs, and timelines
• 4+ years of experience managing product teams
• Ability to define long-term business strategy, and drive impact on short-term product goals
• Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
• Deep understanding of customer needs, and strong motivation to tackle their problems
• Demonstrated technical proficiency and effectiveness working closely with engineers
• Strong skills around cross-functional collaboration, influence, and communication
• Ability to achieve clarity and drive focus in complex domains
• Strong analytical abilities and prior experience with building business cases, data analysis, and problem solving
• Bachelor's degree; MBA or related graduate degree preferred
• Prior experience in building products for B2B SaaS is preferred

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military

• A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status