Senior Software Engineer (Back-end, DevTooling) - Prague, Czechia

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

About the Team

The DevTooling team is an internal-facing platform team dedicated to enabling the entire engineering organization to do better, faster, and safer software engineering, through the development of tooling, services, processes, documentation, or whatever else is helpful. This wide and intentionally-vague charter encompasses a slew of evolving topics. We try to proactively get out ahead and build the tooling, systems and training needed for all our engineering teams to be successful.

Primary areas of coverage:

Development environment tooling

Service development framework and librariesCI/CD (continuous integration/continuous deployment)

Dev machine setup/configuration/automation

Defining and tracking operational excellence standards

GraphQL and Federated architecture knowledge is beneficial

The charter is wide, the opportunities for organizational impact are boundless, and we have your back to try new things and see if they stick and do, in fact, make everyone more efficient.

If this sounds exciting to you, come have a chat - we’d love to talk about what we’re doing here.

The Role

We are looking for a highly skilled and experienced Software Engineer contribute as part of this backend team, help offer a great service and experience to their fellow colleagues in the other feature engineering teams. Here you are expected to have a real impact on the engineering platform, helping evolve our technology stack and build reusable components that help the other backend teams. You will have the opportunity to help build Outreach Prague and contribute to the Outreach brand success.

With the wide charter, you may find yourself spending a morning building a logging library, and the afternoon helping a team design an efficient way to run integration tests in a production-like environment. We spend our time alternating between helping our engineering customers with immediate issues and developing features with long-term impact - a great environment if you like quick wins mixed in with larger investments. The wide charter also means there are myriad opportunities to expand your knowledge and skills, both on the technical front and in product design.

If wide leeway to improve developer productivity and production reliability sounds exciting to you, come talk to us!

This is a full-time, permanent role, not eligible for contractors and for work from other countries.

Location: 

While we are remote-friendly, we remain an "office-centric" company. The workplace is based in Prague, Czechia.

#LI-RG1

• Directly contributing to the vision, strategy and roadmap for the DevTooling 
• Being part of a team where the culture of customer obsession, growth, trust and got-your-back spirit are key. Use best quality practices while building amazing experiences, using your natural instinct to put the customer first
• Driving excellence by providing quality code, performance, maintainability
• Identifying common themes in upcoming projects and building common frameworks to help teams build them faster 
• Working with engineering teams to find out where we need to invest in more tooling 
• Triaging feedback and bugs from users 
• Engaging with the open source community 
• Building reliable core service libraries so feature teams can focus on business logic 

• Experience working on build systems, especially running in CI/CD 
• Experience maintaining shared libraries, especially open-source libraries 
• Experience with container-based workflows and services, especially Kubernetes 
• Experience building production monitoring to track service and website health 
• Expert in Golang ideally or interest in ramping up quickly (used extensively by the DevTooling team) 
• Familiarity with Typescript, Python, and Ruby (used elsewhere in the company) 
• Great communications skills
• You embody our core values: we are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

Why You’ll Love It Here

● Highly competitive salary

● Amazing working space with a running track on its roof

● Flexible time off, 5 weeks of vacation, and 5 annual sick days

● 4% employer supplemental pension monthly contribution

● Private medical care for employee and spouse with Program Health Plus

● Life insurance at 2x annual salary

● 5.000 CZK monthly allowance for meal vouchers, flexipasses and other personal expenses

● 16 weeks of annual top up maternity leave pay or 8 weeks of fully paid paternity leave

● Opportunity to be part of company success via the RSU program

● Relocation package - support offered for foreign future employees and their families relocating to Prague

● Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military 

● Employee referral bonuses to encourage the addition of great new people to the team

● Fun company and team outings because we play just as hard as we work

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.