Software Engineering Manager, Data Integrations

As a Software Engineering Manager at Outreach, your key responsibilities include leading and mentoring software engineers, driving the technical vision for the Data Integration team, managing project execution and resources, and collaborating with cross-functional stakeholders to deliver impactful solutions. Additionally, you'll foster innovation and continuously improve engineering practices within the team.

To be considered for the Software Engineering Manager role at Outreach, candidates should possess a Bachelor's degree in Computer Science or a related field, along with a minimum of 6 years of software engineering experience and at least 4 years of people management experience. A strong technical background in building distributed systems and experience with API development are also essential.

The annual base salary for the Software Engineering Manager position at Outreach ranges from $185,000 to $240,000, depending on the candidate's skills, qualifications, and experience. Additional incentive compensation, bonuses, and stock options may also be offered as part of the overall compensation package.

At Outreach, the culture encourages innovation, continuous improvement, and engineering excellence. As a Software Engineering Manager, you will be part of a dynamic team that values collaboration, open communication, and development. You'll also promote a supportive environment to help team members grow and excel in their careers.

Outreach employs best practices in software development by focusing on architectural decisions that align with business goals. The Data Integration team emphasizes collaboration and communication, working closely with product managers to design customer-centric solutions while also ensuring the platform's scalability and reliability.

When leading and mentoring an engineering team, I focus on establishing clear goals, providing regular feedback, and fostering an environment that encourages open communication and collaboration. I also prioritize individual growth by tailoring development plans to each team member's strengths and career aspirations.

To manage project execution and ensure timely delivery, I utilize agile methodologies and tools for tracking progress. Regular check-ins, sprint planning, and retrospectives help keep the team aligned with project goals, allowing us to adapt to any challenges that may arise.

Throughout my career, I have led multiple projects centered around API development and data integrations. I’ve successfully designed and implemented solutions that enable seamless connectivity between different systems, focusing on data accuracy and sync efficiency which have greatly improved operational workflows.

I believe in encouraging experimentation and open dialogue within the team. By providing opportunities for team members to pitch ideas and work on innovative projects, we can foster a culture that prioritizes creativity and out-of-the-box thinking. Celebrating both wins and learning opportunities from failed attempts is also crucial.

I handle resource allocation by evaluating project needs, team capacity, and individual strengths. By prioritizing tasks based on urgency and importance, I ensure we are utilizing our resources effectively while maintaining a balance between workload and team morale.

Some challenges I’ve faced in building high-performing teams include aligning diverse skill sets and fostering team cohesion. I overcame these challenges through team-building activities, one-on-one meetings to understand individual motivators, and creating a shared vision to unify the team towards common goals.

In my previous roles, I have worked extensively with cloud infrastructure, using platforms such as AWS and Azure for deploying applications and managing scaling needs. This experience has enabled me to leverage cloud capabilities to improve system performance and resilience in software development.

I ensure that my team adheres to software development best practices by promoting coding standards, conducting regular code reviews, and fostering a culture of continuous learning through training and knowledge sharing. This keeps our practices aligned with industry standards and drives quality in our deliverables.

To measure success, I establish clear KPIs and metrics at the project's inception, including performance benchmarks and user feedback. Post-deployment, I conduct thorough reviews and gather customer insights, allowing us to adjust our strategies and improve future projects continually.

I approach cross-functional collaboration by establishing regular communication channels, attending team meetings across departments, and involving stakeholders early in the project lifecycle. This ensures transparency, alignment, and the integration of diverse perspectives, ultimately leading to more effective solutions.