VP of Revenue Operations

Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interactions and go-to-market team data, Outreach’s leading revenue AI technology helps go-to-market professionals and their companies win by intelligently accelerating decision making and elevating sellers to do their best work. Our powerful platform gives revenue teams the tools they need to design, measure, and improve a revenue strategy for every stage of the customer journey, improving efficiency and effectiveness across the entire revenue cycle. Over 6,000 customers, including Zoom, McKesson, Snowflake, SAP, and Okta use Outreach to power workflows, put customers at the center of their business, improve revenue results, and win in the market.

Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io. 

Outreach is redefining how we connect with our customers and drive revenue. The team is looking for a Senior Director of Revenue Strategy and Operations to help the team scale to the next level of growth. Managing all aspects of the day-to-day sales and cx operations while driving execution of strategic programs, this is a critical hire for the team. The leader will be responsible for defining and driving efficiencies within the Revenue Operations team and identifying opportunities to improve efficiency within our customer-facing teams. The right candidate will be a data-driven leader, able to build trusted relationships with senior executive stakeholders as well as growing and mentoring a high performing team.  

If your superpower is creating clarity in the noise, we want to chat with you! 

• Lead and run the Global Revenue Strategy & Operations team including vision, recruitment, on-boarding, development, performance, and people management. 
• Work closely with GTM leadership on day-to-day operations, strategic planning, GTM execution and other key projects. 
• Become the subject matter expert across the GTM organization, performing thorough data analysis to define and progress key business decisions. 
• In collaboration with GTM leadership define, own and drive run the business meetings (forecasting, pipeline, QBR etc.) 
• Own and drive the annual GTM planning cycle driving alignment across key cross-functional stakeholders (finance, BI, marketing, sales, CX). 
• Build executive presentations related to running the business meetings and change the business meetings.  

• 15+ years at a high-growth tech company in a Revenue/Sales Operations leadership role or at a top management consulting company with strong exposure to Go-To-Market assignments. 
• Should have 7+ years of people leadership; special experience in building and managing strong teams. 
• Polished leadership skills with a proven record of accomplishment of building and scaling teams. 
• Strong analytical skills. 
• Executive presence and showing success building trusted relationships with senior stakeholders, influencing, and collaborating in cross-functional environments. 
• Comfortable operating in a fast-paced environment (sense of urgency, ability to adjust on the fly to unplanned situations). 
• Experience in presenting, speaking, and writing before large diverse teams. Capable of crafting messages on behalf of senior execs, finding the right style for every situation. 
• Ability to creatively tackle problems with limited resources and input and ability to roll sleeves up when needed.
• SME in leading strategic initiatives, forecasting and pipeline management.
• Strong GTM business acumen and understanding of the interlock SaaS customer journey and internal processes to drive execution.
• BS/BA required; MBA is preferred.

The annual base salary range for this role is $175,000 - $290,000 USD. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations. 

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Why You’ll Love It Here

• Flexible time off

• 401k to help you save for the future

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• A parental leave program that includes options for a paid night nurse, and a gradual return to work

• Infertility/ assisted reproductive services benefit

• Employee referral bonuses to encourage the addition of great new people to the team

• Snacks and beverages in the Office, along with fun events to celebrate

• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.