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Part-Time Sales Associate

Sugartown Worldwide LLC

Job Type:

Regular

Brand Strategy
Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out. 
Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”. 
Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

About the Position

The Sales Associate is responsible for assisting clientele and supporting the operational and sales needs of the business.

A day in the life…

  • Understand the overall concept of the Lilly Pulitzer brand, including the lifestyle, the client, the merchandise, and the heritage.
  • Demonstrate the Lilly Pulitzer selling culture and ensure client experience.
  • Drive sales by providing an exceptional service while utilizing product knowledge, market trends, personalized outreach, and active listening/communication to clientele.
  • Develop and maintain relationships with clients.
  • Help maintain Lilly Pulitzer’s visual and operational standards as set by the Visual and Retail Operations teams.
  • Provide continuous feedback to store management team on store selling opportunities and successes.
  • Understand, embrace, and exhibit the Core Values set forth by Lilly Pulitzer.

Qualifications for the Position
  • Prior retail or client service experience in the fashion or retail industry preferred. be on your feet and maneuver around the store during shift hours. 
  • Ability to multi-task in a fast-paced environment.
  • Ability to lift up to 20 pounds.
  • Ability to effectively communicate with clients, colleagues, and management.
  • Prior knowledge of XStore and Tulip a plus.

A Little More to Know…
  • This position is classified as a part-time, hourly, non-exempt position.
  • This position is based In-Store at our Lilly Pulitzer Retail Location.
  • Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays.
  • This position is expected to collaborate effectively with other individuals in alignment with our Core Values.
  • This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
  • This position is reviewed annually.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, or any other characteristic protected by law.

Lilly Pulitzer® participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department.

Please click here to review our Applicant Privacy Policy.

What You Should Know About Part-Time Sales Associate, Oxford

If you're looking for a fun and dynamic workplace, consider a part-time Sales Associate position at the Lilly Pulitzer Store in Hingham, MA. At Sugartown Worldwide LLC, our mission is to inspire confidence and optimism, and as a Sales Associate, you'll have the opportunity to help our clients shine bright. From your very first day, you’ll dive into the vibrant culture of the Lilly Pulitzer brand, understanding everything from our stylish merchandise to the lifestyle we promote. Your day will primarily involve assisting customers, showcasing your knowledge of the latest fashion trends, and providing a shopping experience that is as delightful as our charming clothes. Building relationships with clients is key, and you’ll do this by delivering exceptional service and engaging directly with them. Keeping the store looking its best while staying aligned with our operational standards is also a major part of your role. You should expect to be on your feet quite a bit, showing off our casual glamour to create that perfect resort state of mind for everyone who walks through the door. If you’re a multi-tasker who communicates effectively and thrives in a fast-paced environment, this might just be the perfect role for you. Keep in mind that we're looking for someone who can embrace our core values while contributing to a sunny atmosphere. Join us and be part of a team that embodies the spirit of Lilly Pulitzer, where every customer experience matters, and every day is designed to be a little more stylish!

Frequently Asked Questions (FAQs) for Part-Time Sales Associate Role at Oxford
What are the key responsibilities of a Part-Time Sales Associate at Lilly Pulitzer in Hingham?

As a Part-Time Sales Associate at the Lilly Pulitzer Store in Hingham, your primary responsibilities include assisting clients and supporting operational needs. You will provide exceptional customer service, drive sales through product knowledge and personalized outreach, and maintain visual standards. Building and nurturing relationships with clients is essential, as is working collaboratively with the store management team to optimize selling opportunities.

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What qualifications are required for the Part-Time Sales Associate position at Lilly Pulitzer?

To qualify for the Part-Time Sales Associate role at the Lilly Pulitzer Store in Hingham, prior retail or client service experience in fashion is preferred. Candidates should be able to communicate effectively, multi-task in a fast-paced setting, and lift up to 20 pounds. Familiarity with software like XStore and Tulip is a plus, but the most important qualification is a passion for the brand and commitment to providing a delightful client experience.

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What does a typical day look like for a Part-Time Sales Associate at Lilly Pulitzer?

A typical day for a Part-Time Sales Associate at the Lilly Pulitzer Store involves greeting and assisting clients, showcasing your product knowledge, and ensuring an enjoyable shopping experience. Your day will be filled with tasks like maintaining visual displays, managing inventory, and providing feedback to management on customer interactions. It’s a lovely blend of client engagement and operational duties that reflects the brand's spirit of sunny optimism.

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Are there flexible hours for the Part-Time Sales Associate role at Lilly Pulitzer?

Yes, the Part-Time Sales Associate position at Lilly Pulitzer in Hingham offers flexible working hours. Due to the seasonal nature of the business, you may be expected to work evenings, weekends, and holidays. This flexibility is great for those who might be balancing other commitments while still wanting to dive into a delightful retail experience.

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How can I grow within the Part-Time Sales Associate role at Lilly Pulitzer?

At Lilly Pulitzer, there are ample opportunities for growth and development even as a Part-Time Sales Associate. By demonstrating exceptional service, showcasing strong product knowledge, and effectively collaborating with management and team members, you can pave your way to potential promotions and more responsibilities. Engagement in training provided by the company will also enhance your skills, preparing you for future advancement.

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Common Interview Questions for Part-Time Sales Associate
How do you prioritize customer service in your role as a Sales Associate?

When responding, highlight your commitment to understanding customer needs and creating an enjoyable shopping experience. Explain how listening actively to customers and addressing their questions or concerns promptly is your top priority, contributing to customer satisfaction and driving sales.

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What do you know about the Lilly Pulitzer brand?

Show your understanding of Lilly Pulitzer by discussing its focus on casual glamour, vibrant colors, and unique prints. Mention how the brand embodies a sunny and spirited lifestyle, and express admiration for its heritage and community engagement, which can resonate well during the interview.

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Can you describe your experience in retail or client service?

Share specific examples from your past roles, emphasizing any customer service achievements or sales goals you met. Talk about how your past experiences have prepared you for the fast-paced environment as a Part-Time Sales Associate at Lilly Pulitzer where exceptional service is key.

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How would you handle a difficult customer?

Discuss your approach to conflict resolution, emphasizing patience and empathy. Outline how you would listen actively to the customer's concerns, acknowledge their feelings, and work towards a solution that satisfies both the customer and the company's standards.

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What strategies do you use to stay informed about fashion trends?

Talk about your methods for staying updated, such as following fashion news, engaging with social media influencers, and analyzing competitors. Also, mention how these insights will help you enhance the customer experience as a knowledgeable sales associate at Lilly Pulitzer.

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How do you maintain a positive work environment while working with a team?

Explain your belief in open communication, collaboration, and mutual respect. Share your personal strategies for fostering teamwork and how you handle any challenges that arise to keep the work atmosphere enjoyable and productive.

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What do you think sets Lilly Pulitzer apart from other fashion brands?

Discuss the distinctive focus on vibrancy, fun prints, and a lifestyle-oriented approach that Lilly Pulitzer offers. Mention how the brand cultivates a community that embodies positivity and charm, resonating with customers who appreciate that unique experience.

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How would you drive sales in a busy retail environment?

Strategy is key, so outline your approach to engaging customers as they enter the store, making product recommendations based on their interests, and utilizing upselling techniques without being pushy. Highlight how understanding customer needs and following up on service can lead to improved sales.

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Can you discuss a time you exceeded sales targets or received positive feedback?

Share a specific situation where your efforts led to exceeding sales goals or receiving commendations from customers or management. This will demonstrate your results-oriented mindset and your ability to create memorable client experiences.

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What are your thoughts on visual merchandising and store presentation?

Describe the importance of visual merchandising in attracting customers and enhancing their shopping experience. Share your personal experiences of assisting in visual displays or how you ensure the store is maintained to showcase the brand beautifully.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 16, 2025

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