Job details
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Customer Care Supervisor
Paciolan is a leading ticketing company in college athletics, seeking a Customer Care Supervisor to lead a team ensuring quality customer service at the Customer Care Center.
Skills
- Supervisory experience
- Strong communication skills
- Interpersonal skills
- Multi-tasking abilities
- Microsoft Office proficiency
Responsibilities
- Hire, train, and lead Customer Care Representatives
- Act as liaison for customers to venues
- Manage customer service concerns
- Ensure timely fulfillment of ticket orders
- Track KPIs of Customer Care Center
Benefits
- Medical, Dental, Vision insurance
- Health Savings Account
- Flexible Paid Time Off
- 401(k) plan
- Short/Long Term Disability
To read the complete job description, please click on the ‘Apply’ button
Paciolan Glassdoor Company Review
Kim Damron
4.1
Paciolan DE&I Review
3.9
CEO of Paciolan
Approve of CEO
By
Paciolan
To live the PAC culture of Passion, Accountability, and Collaboration
3 jobs
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FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
LOCATION
SALARY RANGE
$54,956/yr - $54,956/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
October 21, 2024
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