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Solutions Consultant - Strategic Financial Accounts

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Job Description

Your Career

The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.  As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer’s security transformation journey.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives and ensuring value realization of their investment with Palo Alto Networks.  You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer’s cybersecurity partner of choice.

Your Impact

  • Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

  • Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.

  • Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs

  • Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers

  • Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

  • Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops

  • Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.

  • Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy

  • Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner

  • Understanding the competitive landscape and effectively differentiating our leadership 

  • Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events

  • (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Qualifications

Your Experience 

  • Understanding of data networking and/or modern application design and cloud architectures

  • Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives

  • Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal

  • Creating and delivering technical presentations, workshops, or technical validation engagements 

  • Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies

  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions

  • Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred

  • Proficient in English

Additional Information

The Team

Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures. 

You are empowered with unmatched systems and tools and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers’ cybersecurity partner of choice, protecting their digital way of life.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $198000 - $273000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Being the cybersecurity partner of choice, protecting our digital way of life.

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DATE POSTED
November 25, 2024

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What You Should Know About Solutions Consultant - Strategic Financial Accounts, Palo Alto Networks

Join Palo Alto Networks as a Solutions Consultant for Strategic Financial Accounts in Charlotte, NC, where your expertise and passion for cybersecurity will play a vital role in protecting our digital way of life. Here, you're not just another employee; you're part of a team dedicated to revolutionizing the industry with innovative solutions. As a Solutions Consultant, you'll engage directly with clients, providing technical leadership and guidance throughout their cybersecurity transformation journey. Your mission will involve understanding their unique challenges and aligning our comprehensive portfolio to meet their business needs, ensuring they realize the value of their investment with us. With a curious mindset, you'll tackle complex problems, leveraging your knowledge of cloud architectures and cybersecurity solutions designed to strengthen organizational security. You'll collaborate with professionals across various teams, building strategies that drive effective implementation of our offerings in network security, SASE, and more. Moreover, your ability to articulate technical concepts through engaging presentations and workshops will ensure clients are informed and empowered every step of the way. At Palo Alto Networks, we value creativity and ongoing learning, providing numerous resources to support your development. If you're excited about pushing boundaries and being at the forefront of cybersecurity, this is the place for you. Come shape the future of technology with us!

Frequently Asked Questions (FAQs) for Solutions Consultant - Strategic Financial Accounts Role at Palo Alto Networks
What does a Solutions Consultant at Palo Alto Networks do?

A Solutions Consultant at Palo Alto Networks plays a pivotal role in guiding clients through their cybersecurity transformation. They leverage technical skills to understand customer environments and deliver tailored solutions that meet business imperatives. This position involves conducting discovery sessions, collaborating with various teams, and ensuring the client's successful implementation and adoption of cybersecurity solutions.

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What qualifications are required for the Solutions Consultant position at Palo Alto Networks?

To succeed as a Solutions Consultant at Palo Alto Networks, candidates should have a solid understanding of data networking and modern application design. Experience in cybersecurity solutions, particularly in areas like Network Security, SASE, and SOC Transformation Technologies is essential. Additionally, strong communication skills and a background in pre-sales roles are highly beneficial.

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How does the Solutions Consultant role support clients at Palo Alto Networks?

The Solutions Consultant role is fundamentally about being a trusted partner for clients at Palo Alto Networks. By understanding their technical, operational, and commercial needs, Solutions Consultants help build effective cybersecurity strategies that ensure clients realize the full potential of their investments.

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What opportunities are available for career growth as a Solutions Consultant at Palo Alto Networks?

As a Solutions Consultant at Palo Alto Networks, you'll have access to numerous development resources and programs tailored to enhance your skills and career trajectory. The company encourages continuous learning and participation within the Solutions Consultant community, providing avenues for professional growth and advancement in the cybersecurity field.

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What is the company culture like at Palo Alto Networks for Solutions Consultants?

The culture at Palo Alto Networks is collaborative and inclusive, emphasizing innovation and integrity. As a Solutions Consultant, you’ll work alongside talented professionals who are equally committed to mutual success and helping clients protect their digital way of life, creating a supportive and dynamic work environment.

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What kind of training and resources does Palo Alto Networks provide for Solutions Consultants?

Palo Alto Networks offers a variety of training programs and resources for Solutions Consultants to enhance their technical and professional skills. These include personalized learning opportunities and access to extensive materials that help you stay updated on the latest cybersecurity trends and solutions, ensuring you can provide the best service to clients.

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Is the Solutions Consultant position at Palo Alto Networks eligible for remote work?

While the Solutions Consultant position primarily operates from the Charlotte, NC office, Palo Alto Networks values flexibility and may offer options for hybrid work arrangements depending on the specific needs of the project and team collaboration.

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Common Interview Questions for Solutions Consultant - Strategic Financial Accounts
Can you describe your experience with cybersecurity solutions?

When answering this question, focus on the specific cybersecurity solutions you've worked with, such as Network Security or SASE. Highlight your experience in implementing these solutions and how they benefited the clients. Sharing specific examples where you solved complex problems will showcase your hands-on knowledge.

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How do you approach building a technical account plan for a customer?

To effectively answer this question, discuss your method of conducting a discovery session to understand the client's needs, followed by crafting a tailored technical account plan that addresses those needs, targets cross-platform solutions, and aligns with their business objectives.

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What strategies do you use to influence key stakeholders during the sales process?

Share examples of strategies that leverage effective communication, relationship-building, and demonstrating the value of technology solutions. Discuss how you engage stakeholders through presentations and workshops to gain their buy-in.

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How do you stay updated with the latest cybersecurity trends?

Mention ways you keep abreast of industry trends, like participating in webinars, joining cybersecurity forums, and reading relevant publications. Emphasize your commitment to lifelong learning and professional development.

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Describe a time when you successfully overcame a significant challenge in a pre-sales situation.

Prepare a specific example illustrating a complex scenario you faced, the actions you took to address it, and the positive outcome that resulted. Emphasize your problem-solving skills and the value added to the client.

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What experience do you have with cloud architectures?

Be specific about your knowledge of various cloud architectures, including design and implementation challenges. Provide examples of how you've worked with clients on their cloud security strategies to enhance overall business performance.

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How do you prioritize multiple technical projects with competing deadlines?

Explain your organizational skills, such as using project management tools or setting clear priorities based on business impact. Ideally, provide an example of how you efficiently managed multiple projects while maintaining quality of service.

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What role do you believe a Solutions Consultant plays in customer success?

Articulate your understanding that a Solutions Consultant acts as a bridge between the technical team and the client. Emphasize the importance of ensuring customer satisfaction and value realization through effective communication and support.

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Can you give an example of how you’ve made a technical concept accessible to non-technical stakeholders?

Discuss how you've simplified complex solutions for non-technical audiences, perhaps through analogies or straightforward presentations. Share specific examples where this contributed to successful client engagements.

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Why do you want to work with Palo Alto Networks as a Solutions Consultant?

Express your enthusiasm for Palo Alto Networks' mission and values. Highlight how your skills align with their goals in enhancing cybersecurity and why you’re excited about the opportunity to contribute to their clients’ success.

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