Hardware Administrator

As a Hardware Administrator at PAR Technology Corporation, you will take charge of managing and updating product data and pricing within key systems like Dynamics 365 FO, Salesforce, and Shopify. Your primary responsibilities include ensuring data accuracy, coordinating product photography, managing the lifecycle of products from introduction to end-of-life, and collaborating with sales, purchasing, and demand planning teams to handle inventory effectively.

To succeed as a Hardware Administrator at PAR Technology Corporation, candidates should have familiarity with ERP systems, particularly Dynamics 365 Finance and Operations. A keen eye for detail, the ability to work independently post-training, and proficiency in Microsoft Suite are essential. Experience with tools like PowerBI and a willingness to learn about new technologies are also beneficial.

In the Hardware Administrator role at PAR Technology Corporation, you play a vital part in supporting the sales process by ensuring that all product data is accurate and up-to-date, facilitating the release of new products, and assisting with price quotes. Your collaboration with the sales team on product availability and transitions creates a seamless experience for both the team and the customers.

As a Hardware Administrator at PAR Technology Corporation, you'll primarily work with tools like Dynamics 365 FO for product management, Salesforce for data queries, and Shopify for eCommerce product updates. Proficiency with Microsoft Suite, including Excel, and the use of PowerBI for reporting will be key aspects of your role.

The work culture at PAR Technology Corporation is centered around collaboration and innovation. As a Hardware Administrator, you will be part of a supportive team that encourages cross-functional communication and teamwork. The 'Better Together' ethos means you'll find yourself working closely with various departments, learning continually, and contributing to a dynamic work environment.

When answering this question, detail your familiarity with ERP systems like Dynamics 365 FO. Explain any specific tasks you have completed, such as data management, reporting, or system navigation, that align with those required of a Hardware Administrator.

In your response, emphasize your attention to detail and methods you follow to verify data accuracy, such as regular audits, cross-referencing information from different sources, and using validation tools within the systems.

Focus on a specific instance where multitasking was required. Describe your approach to prioritizing tasks, managing your time effectively, and ensuring all deliverables were met without compromising quality.

Share examples of how you have communicated and worked with sales teams in the past. Discuss how you share necessary information on product data changes, lifecycle statuses, and how you address any concerns they may have.

Discuss your understanding of inventory management concepts and tools. Share any relevant techniques such as demand forecasting, using inventory software, or collaborating with purchasing and planning teams to maintain accurate stock levels.

Elaborate on specific functions or projects you've handled in Excel, such as data analysis, report generation, or creating dashboards, which would relate to tasks expected in the Hardware Administrator role.

Discuss examples of your adaptability, highlighting how you've embraced new tools, attended training sessions, or taken the initiative to learn independently, demonstrating your readiness for constant improvement in a fast-paced environment.

Address your knowledge of the product lifecycle, from introduction to decline. Provide insights on how you've contributed to managing a product's journey based on its lifecycle stage and the importance of each stage in a hardware administration context.

Share strategies for effective price management, including competitive analysis, understanding cost structures, and communicating with sales and procurement teams to ensure profitability in line with company goals.

Articulate your genuine interest in the role by highlighting your passion for technology, your alignment with PAR’s mission, and how your skills and experience make you the ideal candidate for contributing to the company’s success.