Part-time call center agent

Seeking Part-time Call Center Agents to take calls from customers; answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers’ needs or issues and providing helpful solutions to their problems.

MANDATORY SKILLS/EXPERIENCE: Associate degree or completion of 60 credits from an accredited college or a four-year high school diploma/educational equivalent and two years of satisfactory full-time experience in a Contact Center environment.

Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills Patient and empathetic attitude Strong time management and organizational skills. Adaptability and flexibility Comfortable working in fast-paced environments

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• Health insurance

Shift:

• Day shift
• Morning shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person

Work Location: In person