Job details
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A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Work history is required for all employment/volunteer work in which qualifications are being based. If basing your qualifications on education, a copy of your college transcript, with social blacked out, is required with your application. College transcripts for colleges outside the US must be converted to US standards.
The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. Be sure to add coj.net to your safe senders list to ensure you receive email notifications. You may also track the status of your application and see notifications by logging into your account.
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Part Time Help Desk Representative - Tax Collector Branches
Job Description
This position is responsible for greeting and directing customers to the appropriate personnel for service and information once the nature of their business has been determined.
Examples of Work
- Excellent communication and customer service skills required.
- Greet walk-in customers and determine the nature of their visit.
- Check-in and make appointments for customers needing assistance.
- Answer incoming phone calls and direct to appropriate department or individual.
- Answer basic inquires and provide basic information to callers.
- Observe office lobby and maintain order.
- Assist with clerical duties as requested.
- Other duties to be determined by management.
- Ability to multi-task in a fast-paced environment.
- Ability to maintain a professional image and demeanor is required.
Open Requirements/Supplemental Information
- One (1) year of experience in customer service.
- Ability to read, write and communicate effectively.
- Ability to maintain and operate computers and basic office equipment.
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Work history is required for all employment/volunteer work in which qualifications are being based. If basing your qualifications on education, a copy of your college transcript, with social blacked out, is required with your application. College transcripts for colleges outside the US must be converted to US standards.
The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers. Be sure to add coj.net to your safe senders list to ensure you receive email notifications. You may also track the status of your application and see notifications by logging into your account.
Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within 60 calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans’ Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email: VeteransPreference@fdva.state.fl.us
City of Jacksonville Glassdoor Company Review
Lenny Curry
3.4
City of Jacksonville DE&I Review
No rating
CEO of City of Jacksonville
Approve of CEO
To provide the leadership, vision and oversight to ensure the responsible stewardship of Jacksonville's resources for the effective, efficient, and economical delivery of municipal services for today and for the future.
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June 10, 2023
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