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Job details

Parts Counter Associate

Overview:

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Parts Counter at Courtesy CJDR, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Parts Counter who will help us redefine the car-buying experience. Does this sound like you? Apply now!
Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Deferred Holiday Pay Match
  • Paid training
  • Stock Awards (select management and front-line team member’s eligible!)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System
  • Professional growth and development opportunities

Additional advantages:

  • Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Aggressive Employee referral program with bonus opportunities
Responsibilities and Qualifications:
The Parts Counter Associate is responsible to sell parts to all customers, over the counter, through the shop, or on the phone.

  • Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
  • Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
  • Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
  • Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
  • Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
  • Pull and fill orders from stock
  • Notify parts manager of out-of-stock parts or shop materials that need immediate attention
  • Notify all necessary parties when special ordered parts have been received
  • Pull orders and ensure sure all parts are tagged with customer names and job number
  • Follow department policy and instructions on the special ordering of parts, plus S.O. aging
  • Follow up on back-ordered parts and replenishes assigned inventory daily
  • Maintain a prompt, efficient and timely flow of paperwork
  • Makes sure all internal requests for parts are billed on service repair order
  • Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
  • Receive payment from retail customers or obtain credit authorization
  • Assist outside sales representatives with their orders
  • Excellent communication and customer service skills, and able to maintain a professional image and demeanor
  • Ability to multi-task in a fast paced environment
  • Strong computer & phone skills is required (Internet, MS Outlook)
  • Proficient in CDK is a plus!
  • Degree in automotive technology or military equivalent experience
  • Bi-lingual is always a plus!
  • Must be at least eighteen years of age
  • Must have a valid Driver’s License
  • Must be able to pass pre-employment screen (background and drug test)
Asbury Automotive Glassdoor Company Review
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Asbury Automotive DE&I Review
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CEO of Asbury Automotive
Asbury Automotive CEO photo
David Hult
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Mission *Our Customers view us as trusted, high integrity professionals who consistently deliver an exceptional guest experience and genuinely care about their needs and preferences. *Team Members are engaged, do high quality work, seek to “wow” ...

27 jobs
FUNDING
TEAM SIZE
DATE POSTED
June 9, 2023

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