Parts Wholesale Advisor

Benefits Offered: Dental, Vision, Medical, Life
Employment Type: Full-Time
At Santa Monica BMW you will find the opportunities, resources, and support you need to grow and develop professionally.
Responsibilities

• Pull purchases from stock. If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
• Answer phone calls, providing price quotes and other information.
• Set up orders for daily shipment, delivery, or pick up.
• Verify "will call" and "back order" files weekly and return to vendors, or stock those items not required. Solicit assigned accounts by phone.
• Order parts not in stock if.
• Answer wholesale parts phones.
• Be friendly, professional and efficient when working with all customers, both on the phone and in person.
• Provide the same high level of service to the other dealership departments as is given to other customers.
• Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. Exceptions must be approved by the Parts Manager.
• Keep your work station and area clean and uncluttered.
• Advise Parts Manager when areas of the department are not in satisfactory condition.
• Keep current on new products and product updates.
• Participate in all training programs that are made available.
• Participate with the Parts Manager in maintaining a Lost Sale Tracking program.
• Clean computer terminals and printers daily.
• Must be insurable by company insurance carrier.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

About Santa Monica BMW:
Santa Monica BMW is family owned and integrity driven Dealership since 1984. We are located on the best Westside of LA and we are in the heart of Santa Monica just 12 blocks from the beautiful ocean.
Company address: 1127 Santa Monica Blvd. Santa Monica Ca, 90401