Program Manager, Partnerships

The company you'll join 

We exist to make investing in the private markets as easy as Robinhood made investing in public stocks. More and more people invest in private equity and venture capital funds every day. Even though this asset class has been around for decades, it wasn't built to handle this volume of investors. Signing up for Robinhood? It takes two minutes. Investing in a private equity or venture capital fund? You need to fill out 200+ page legal questionnaire every time you make an investment. These forms aren't standardized, and not every question applies to every investor. Investors often miss questions or answer the wrong ones, and then have to start over and redo the entire thing. 

We've built a TurboTax-style workflow that makes the investor onboarding and fund closing process (ie, the process of investing in, and then closing, a private fund), significantly easier and more streamlined. Investors see all the questions that matter to them, and only the questions that matter to them. It may sound boring, but since 2020 we've processed billions of dollars for thousands of investors with a record document completion time of less than 2 minutes. And, when investors run through our workflow, we capture their identity information so they can repurpose it for future investments. We call this an "investor profile" and it's the whole reason we built this business.

The impact you’ll have

Partnerships are the cornerstone of our go-to-market motion and you’ll help us unlock it even more. The Partnership Program Manager will help drive all strategic and operational initiatives across all partner channels. You'll be instrumental in the creation, execution, and success of our partnerships roadmap and strategy, and work across all stages of the partnerships lifecycle. You’ll become an expert in our product to understand how different partners (and their clients) use it and will communicate that back to our legal, accounting, and technology partners. Reporting to Passthrough’s Partnerships Lead, this role will involve working cross-functionally with both external and internal partners, stakeholders, decision makers, users, and team members.  

The problems you’ll solve

• Proactively identify opportunities to increase efficiency of partnerships channels and independently pull together plans to execute on those opportunities

• Support development and ongoing maintenance of partner enablement/engagement materials, processes, strategies and programs 

• Support memorialization of best practices via ongoing development of partnerships playbooks

• Perform ongoing and ad-hoc data analysis to support company and team decision-making and prioritization 

• Manage day-to-day operations of partnerships program

• Own build and maintenance of reporting dashboards, tech stack, and resource bases

• Work cross-functionally with our sales, marketing, operations, and product/design/eng teams to implement new initiatives & manage change

The qualifications we’re looking for

• 4-6+ years of experience in business operations, management consulting, program management, or other related disciplines. Experience with partnerships or go-to-market operations and strategy is highly preferred but not required.

• You take extreme ownership over projects/initiatives you lead and are able to seamlessly handle and multiple competing priorities.

• You have experience creating, launching, and maintaining content, processes, and programs used by both internal and external teams

• You enjoy proactively coming up with solutions when you notice inefficiencies and are always looking for ways to reduce ambiguity.

• You’re comfortable working cross-functionally with a variety of stakeholders and team members in a range of roles and possess strong verbal, written, and interpersonal communication skills. 

• NYC-based candidates preferred but we're open to remote candidates

**We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. If you’re excited about the role and the company but don’t have all of the qualifications we’re looking for, we still encourage you to apply.

What to expect in the hiring process

We go through the same interview steps with all candidates to ensure equity in our hiring process. Our process is designed to learn as much about each candidate as possible, and give you access to our team so you can learn about what it's like to work at Passthrough. All roles also require a background check.

1. Initial screen: A quick 20-30 minute chat with Brie, our hiring coordinator, to learn more about you and what you're looking for in your next role

2. Case study: A quick assessment to give you a sense of the work you'll get to do and problems you'll get to solve at Passthrough

3. Meet your manager and colleagues: 45-minutes with the hiring manager, and 30-minutes with someone from operations or product

4. Meet our cofounders: 30-minutes with our CEO and 30-minutes with COO

5. Second round with your manager: Spend 20-30 minutes with the hiring manager and have the opportunity to ask questions, debrief on the process, and make sure it's a good fit

6. Get a decision: We’ll get back to you within a week on what’s next

Benefits include

• Competitive salary* ($110,000 - $130,000 per year)

• Passthrough stock options

• Health, dental, and vision insurance

• Annual health & wellness stipend

• 401k contribution program with matching

• Life insurance

• PTO & unlimited sick leave

• Parental leave

• For NYC-based candidates: the option to work out of our fully-stocked and dog-friendly office in the Financial District

*Pay transparency: The salary range for this role is $110,000 - $130,000/year. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.