CORE JOB SUMMARY
The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments.
CORE JOB FUNCTIONS
1. Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
2. Make outbound calls to assist patient with full registration and scheduling.
3. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
4. Instructs patients to complete any questionnaires that might be required by physician.
5. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
6. Reconciles all vouchers and delivers them to designated area.
7. Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
8. Adheres to University and unit-level policies and procedures and safeguards University assets.
9. Obtains copies of insurance cards, driver’s license, and any applicable referrals.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
Education:
High school diploma or equivalent required
Certification and Licensing:
Not Applicable
Experience:
Minimum 1 year of relevant experience required
Knowledge, Skills and Attitudes:
· General knowledge of office procedures and operations.
· Skill in data entry with minimal errors.
· Ability to communicate effectively in both oral and written form.
· Skill in completing assignments accurately and with attention to detail.
· Ability to process and handle confidential information with discretion.'
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Work Remotely
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
Schedule:
Application Question(s):
Education:
Experience:
Language:
Work Location: Remote
A vibrant and diverse academic community, the University of Miami has rapidly progressed to become one of America's top research universities. A private research university with more than 17,000 students from around the world, the University of M...
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