Patient Engagement Associate

Who we are looking for…

A Patient Engagement Associate to complete patient-satisfaction surveys or CAHPS (Consumer Assessment of Healthcare Providers and Systems), asking consumers and patients to report on and evaluate their experiences with health care. Full-time and part-time positions available.

What you will experience…

• A fast-paced, collaborative team-oriented environment that encourages everyone to bring their authentic self to work every day.
• Professional development for career growth and advancement
• Competitive compensation with full selection of benefits, including company-matching 401k contributions and 20 days of paid time off + holidays + birthdays

Who we are...

What you will do...

• Responsible for collecting data using various structured data collection methods including mail and telephone.
• Demonstrate experience working with people in a professional and personable manner, soliciting information through phone and face-to-face interactions.
• Capture and record data in the computer system requiring the ability to enter participant responses rapidly and accurately.
• Collect accurate healthcare data for business benchmarking and enhancing industry knowledge and our customers experience with our software products.
• All other duties as assigned.

What you bring...

• Bachelors’ Degree preferred.
• Opportunity open to college students currently working towards obtaining a Bachelors' degree.
• The ability to be self-directed, work independently and meet data collection quotas and deadlines enthusiastically.
• Previous customer service experience or call center experience with clear verbal communication skills.
• Foreign language skills with fluency in Spanish, Vietnamese, Filipino, or Russian, are a Bonus!

Axxess is an equal opportunity employer and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States. We offer a competitive compensation package (DOE), benefits and growth opportunities for everyone who joins Axxess!

*NO AGENCIES OR THIRD PARTIES PLEASE*