Patient Scheduler, Patient Registration, Full Time, Days

Patient Scheduler, Patient Registration, Full Time, Days

Greenbrae, CA

ABOUT MARINHEALTH a UCSF Affiliate

Come and be a part of our healing team at the award-winning MarinHealth! Ranked in the top 3% of general hospitals in the country, we have made great strides since returning to our roots as an independent hospital. As Marin County’s only acute hospital and a vital resource for a wide range of essential health care services, it is our mission—and our passion—to excel in every medical specialty. We attract the finest physicians and employees who appreciate having the best of both worlds: the resources and medical sophistication of an academic medical center combined with the personalized, caring touch of an independent hospital. We have an exceptionally collaborative team that adheres to the highest service excellence standards to ensure that we deliver world-class, personalized care to patients. Our Joint-Commission accredited hospital has won numerous awards and certifications in delivering best-in-class health care in the San Francisco Bay Area.

WHAT WE OFFER

MarinHealth offers a generous suite of employee benefits, which includes a comprehensive and rich health benefits program (medical, dental, vision and prescription plans). Our robust Wellness @ Work program (e.g. onsite health & fitness classes, discounts, etc) also promotes a healthier lifestyle for employees and to support you on your Healthy Healer journey. Other benefits include, but are not limited to, a 403(b) contribution plan and company-funded retirement plan, life insurance, vacation, holiday and sick leave, which you will start accruing immediately. Our benefits are highly competitive and considered to be one of the best in the Bay Area! Find your healing place at MarinHealth.

External hires are subject to a background check and pre-employment medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.

JOB SUMMARY:

This position is primarily responsible for the coordination of scheduling of procedures and services between Surgical Service departments and the Anesthesia Department. The Patient Scheduler is the primary point of contact between the Perioperative Business Office and physician’s offices in the scheduling of elective and non elective surgery. The incumbent is expected to prepare, enter, correct, colligate, and assimilate information and data that will support the organization. This position interfaces with vendor representatives, surgeons, offices, and staff to ensure that all equipment, items, instruments are coordinated for surgical procedures in collaboration with perioperative forecasting. Responsible for performing other duties as required or assigned to support the Perioperative Business Office.

JOB SPECIFICATIONS:

EDUCATION

High school diploma.

EXPERIENCE

Working knowledge of medical terminology required.

One-year prior surgical scheduling experience preferred.

PREREQUISITE SKILLS

• Comprehensive knowledge of requisite McKesson modules or other scheduling programs.
• Experience and familiarity with Microsoft Word, Excel, and Outlook as well as the ability to generate practical documents.
• Ability to operate various office machines such as telephone, FAX machines, copiers, etc.
• Ability to work independently within department and within hospital policies.
• Ability to function within a high-tension level and noisy environment.
• Good verbal, non-verbal and written communication skills.
• Ability to work effectively and tactfully and to represent MGH appropriately when interacting with public, staff, physicians and other departments

LICENSE/REGISTRATION/CERTIFICATION:

N/A

PRIMARY CUSTOMER SERVED (Age Specific Criteria):

This position is not a patient care position, and as such, this section does not apply.

PATIENT PRIVACY (HIPAA Compliance):

Employees in this position have access to protected health information. The protected health information a person in this position can access includes demographics, date of service, insurance/billing, medical record summary information, and all other information that may be contained in patient records. This position requires patient health information to perform the functions outlined as part of this position description.

DUTIES & RESPONSIBILITIES:

ESSENTIAL (not modifiable)

• Schedules elective surgery and Cardiac Catheterization Lab cases.
• Schedules non-elective surgery, procedures and treatments as necessary; confers with OR Charge Nurse.
• Cancels, rearranges surgery cases and daily schedules.
• Notifies physician's offices concerning changes. Notifies anesthesiologists of all patient and physician requests.
• Prepares daily operative schedule and a final updated schedule with all cases and assigned staff and distributes to appropriate locations. Maintains daily updated future schedule.
• Notifies nursing/ORT staff and OR Materials Manager of special equipment/implant needs.
• Maintains computerized Surgical Cases Journal.
• Prepares, enters and maintains monthly statistics and files for the OR, Anesthesia, Surgeon, Orthopedic and weekend data.
• Checks credentials and privileges of physicians' scheduling surgery. Reports problems to Administrative Director of Perioperative Services.
• Duplicates materials as needed.
• Schedules and arranges for anesthesia cases for ECTs, ovum retrievals, cardio versions, spinal blocks, and Interventional Radiology.
• Performs other duties as required or assigned.

SECONDARY (modifiable)

Maintains FAX file for physician blocks

Confirms FAX scheduling to physician's offices if indicated

MarinHealth remains committed to the health and safety of our employees, patients, and the entire community. As such, MarinHealth requires employees to receive all required immunizations, including, MMR, flu (seasonal availability), and COVID-19 vaccine + booster, as a condition of employment and annually thereafter, as required. Any exemptions from these requirements may be granted for limited and specific situations.

#LI-EB1

Additional Information

• Department: 8560 - Patient Registration
• Job Schedule: Full Time - 40 hours/week
• Job Shift: Day
• Hours per Two-Week Period: 80
• Shift Hours: 8 Hour Shift
• Job Number: 12203 - CFTBD