Patient Service Specialist - Medical Front Office - job 1 of 4

Overview:

Baylor Scott & White Institute for Rehabilitation

Anna, TX

Patient Service Specialist (PSS)

Full Time / Monday-Friday

Clinic Hours: 7:00am - 7:00pm

Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Task includes check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

Select Medical/Baylor Scott & White Institute for Rehabilitation complies with state and federal wage and hour laws. Compensation depends upon candidate’s years of experience and internal equity. This is an entry level position, starting pay is $18.00 an hour based off of experience.

Responsibilities:

Responsibilities

Greets patients
Answers phones
Patient intake and data entry
Insurance verification and pre-authorization
Schedules patient appointments
Operates front office of outpatient centers
Supports therapists and therapy assistants
Daily cash balancing and weekly banking deposits

Qualifications:

Minimum Qualifications

High School Diploma or equivalent required

Preferred Experience

Courses in bookkeeping and accounting OR work experience in a healthcare or related setting.
One to two years medical billing and administrative experience preferred.
Interpersonal skills necessary to communicate and relate ideas effectively with staff members, supportive personnel, management staff, third party payers, patients, and physicians.
Must have strong skills in computer equipment and software, detailed documentation, problem-solving and excellent customer service.

Additional Data:

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Baylor Scott & White Health Glassdoor Company Review

3.8