Patient Transfer Center Associate/Medical Assistant, Nights 7:00 PM-5:30AM

Position Summary:
Patient Transfer Center Associate coordinates the reporting, documentation and review of all incoming admissions and transfers to JMH.

Duties & Responsibilities:

• Documents and maintains manual/electronic logs of all incoming requests for transfer. Maintains constant line of communication with Transfer Center Clinical Care Coordinators regarding new transfers and bed assignments.
• Works closely with the Transfer Center Clinical Care Coordinator to initiate and arrange for patient bed assignment according to policies governing specialties, services and requested accommodations. Performs various fact-finding tasks upon presentation of transfer and collects and verifies necessary financial and or third party information in order to determine credit and collections eligibility.
• Obtains personal, credit and financial information during initial presentation of transfer process. Records and verifies that all financial information collected is accurate. Checks patient's status of each new transfer for residence status. Notifies the patient's insurance company in order to obtain payment authorization. Obtains prior authorization and or letters of guarantee.
• Communicates frequently with Transfer Center Patient Financial Specialist or Patient Financial Services regarding registration and financial clearance issues. Verifies readiness of assigned beds on the inpatient floors and critical care units.
• Provides administrative/clerical support to Transfer Center Clinical Care Coordinators (e.g., provide telephone service coverage; provide direction to external facilities regarding transfer request process, etc.)
• Maintains Transfer Center documentation, patient records, and transfer logs as per departmental, regulatory, and organizational standards.
• Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect, and Expertise). Performs all other related job duties as assigned.

Qualifications

Experience:
Prefer 3 or more years of related experience.

Requires proficiency in medical terminology.

Education:
High School diploma is required.

License Certification:
Medical Assistant, Paramedic or EMT certification is preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Night shift

Application Question(s):

• Have you acquired a EMT, Paramedic or Medical Assistant Certification?

Work Location: In person