Italian Speaking Customer Service for International Airline - Remote in Greece

Exciting news from Patrique Mercier Recruitment ES! We are looking for Italian-speaking Customer Service Representatives to join a prestigious international airline team, all while working remotely from the beautiful surroundings of Greece. This is a fantastic opportunity for individuals passionate about travel and customer service. In this role, you will assist Italian-speaking customers with their inquiries, ensuring they receive the highest standard of service as they navigate their travel plans. If you are ready to enhance customer experiences and support travelers from the comfort of your home, we want to hear from you!

Your Responsibilities

• Provide excellent customer support to Italian-speaking clients via phone, email, and live chat.
• Address customer inquiries related to bookings, flights, and travel issues with professionalism.
• Maintain a friendly and positive demeanor in all customer interactions.
• Document customer interactions accurately to ensure smooth follow-up.
• Collaborate with team members to meet customer service goals and enhance team performance.
• Participate in training sessions to stay informed about airline policies and procedures.

• Fluency in Italian (both written and spoken) is required.
• A true passion for customer service and helping people.
• Previous experience in customer service is favorable, but not essential.
• Strong communication skills and an outgoing personality.
• Ability to handle pressure and work effectively in a remote environment.
• Familiarity with technology and customer management systems.
• A willingness to adapt to a fast-paced and dynamic work setting.

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks