Italian Speaking Technical Support Roles - Remote in Greece

Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for Italian-speaking individuals to join our team as Technical Support Specialists, working remotely from Greece! If you're passionate about technology and enjoy helping customers solve their issues, this role is tailor-made for you. In this position, you will assist Italian-speaking customers with their technical inquiries, ensuring they receive top-notch support while enjoying the flexibility of remote work in a beautiful Mediterranean setting.

Your Responsibilities

• Provide high-quality technical support to Italian-speaking clients through various communication channels including phone, email, and chat.
• Diagnose and resolve technical issues efficiently, ensuring customer satisfaction.
• Assist customers in understanding product features and best practices for optimal usage.
• Document customer interactions and solutions for continuous improvement in service quality.
• Collaborate with team members to enhance service delivery and achieve customer satisfaction goals.
• Engage in ongoing training to stay updated on product knowledge and industry trends.

• Fluency in Italian (both written and spoken) is essential.
• Strong technical aptitude and a willingness to learn about our products and services.
• Prior experience in customer service or technical support is advantageous but not mandatory.
• Excellent communication and problem-solving skills.
• A self-motivated individual who thrives in a remote work culture.
• Ability to work collaboratively as part of a remote team.
• Passion for technology and commitment to delivering outstanding customer support.

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks