Job details

Nordic Speaking Customer Service for Top IT Company - Remote in Greece

Unlock a thrilling opportunity with Patrique Mercier Recruitment ES as a Nordic Speaking Customer Service Representative for a top IT company! This remote position allows you to work from the stunning landscapes of Greece while supporting customers across the Nordic region. If you're fluent in any Nordic language and have a passion for technology and customer service, this role is perfect for you. You will assist customers by resolving their inquiries and ensuring they receive excellent support, all from the comfort of your own home or any location you choose in Greece. If you’re ready to blend work with a beautiful lifestyle, we’d love to have you join our team!

Your Responsibilities

Provide exceptional customer support to Nordic-speaking clients through various communication channels.
Efficiently address and resolve customer inquiries to enhance satisfaction.
Maintain a friendly, professional demeanor in all interactions.
Accurately document all customer interactions for future reference and service improvement.
Collaborate with the team to meet performance targets and improve customer experience.
Engage in continuous training to stay informed about the company’s products and services.

Fluency in a Nordic language (Danish, Swedish, Norwegian, or Finnish) is essential.
Strong interest in customer service and a friendly, approachable personality.
Prior experience in customer service is preferred, but not mandatory.
Excellent communication skills and ability to work well within a team.
Problem-solving skills and a positive attitude.
Ability to work remotely and manage time effectively.
A desire to learn and adapt in a dynamic, tech-forward environment!