Job details

Nordic Speaking IT Customer Support (Remote) - Remote in Greece

Patrique Mercier Recruitment ES is excited to offer a rewarding opportunity for a Nordic Speaking IT Customer Support Specialist in a remote setting in Greece! If you have a passion for helping customers and a knack for technology, this is the perfect role for you. As part of our team, you will provide exceptional support to Nordic-speaking clients, assisting them with their technical inquiries and ensuring they have a smooth experience with our products and services. Enjoy the flexibility of remote work while being part of an innovative team and making a real difference!

Your Responsibilities

Deliver outstanding IT customer support to Nordic-speaking clients through various channels such as email, chat, and phone.
Troubleshoot and resolve customer issues promptly, ensuring high levels of satisfaction.
Educate clients on the effective use of our products and features to enhance their experience.
Maintain accurate records of customer interactions and technical issues to improve service quality.
Collaborate with team members to share knowledge and best practices.
Engage in continuous learning and training to stay updated with product advancements.

Fluency in a Nordic language (Norwegian, Swedish, Finnish, or Danish) is required.
Strong technical skills and a problem-solving mindset.
Previous experience in customer support or IT support is advantageous, but not essential.
Excellent communication and interpersonal skills.
Ability to work collaboratively and independently in a remote environment.
A commitment to providing top-notch service and customer satisfaction.
A willingness to learn and adapt in a fast-paced tech environment.