Nordic Speaking Technical Support Roles - Remote in Greece

Join Patrique Mercier Recruitment ES for an exciting opportunity as a Nordic-speaking Technical Support Specialist, working remotely from Greece! If you have a passion for technology and enjoy assisting customers with their technical queries, this role is an ideal fit. You will provide support to customers from various Nordic countries, ensuring their issues are resolved quickly and effectively while embracing the flexibility of a remote working environment in a stunning location.

Your Responsibilities

• Assist Nordic-speaking customers with technical support inquiries through various communication channels.
• Diagnose and troubleshoot issues, providing effective and efficient solutions.
• Educate customers on product usage and best practices to enhance their experience.
• Keep detailed records of customer interactions for follow-up and continuous improvement.
• Work collaboratively with colleagues to maintain service excellence and reach team objectives.
• Participate in training sessions to stay updated with technology trends and company product enhancements.

• Fluency in one or more Nordic languages (Finnish, Swedish, Norwegian, Danish) is essential.
• Technical aptitude and a willingness to learn about our products and services.
• Previous experience in customer service or technical support is a plus but not required.
• Strong communication and problem-solving skills.
• A self-motivated individual who thrives in a remote work setting.
• Ability to work effectively as part of a team, even in a virtual environment.
• Enthusiasm for technology and helping others is a must!

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Good Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks