Job details

Dutch Speaking Emergency Roadside Assistance - Remote in Greece

Patrique Mercier Recruitment is excited to offer a unique opportunity for a Dutch Speaking Emergency Roadside Assistance representative to work remotely from Greece! Our agency specializes in linking skilled professionals with top-tier employers who value their language expertise. In this role, you will be the vital connection for customers in need of roadside assistance, providing them with immediate support and guidance in Dutch. This remote position allows you to enjoy the stunning scenery and culture of Greece while helping customers in crucial situations. If you have a passion for problem-solving and delivering exceptional service, we want to hear from you!

Responsibilities

Respond promptly to emergency calls from customers requesting roadside assistance.
Provide clear and concise communication in Dutch, addressing customer needs effectively.
Collaborate with local service providers to arrange prompt solutions for clients.
Maintain a professional and calm demeanor while managing emergency situations.
Accurately document all interactions and solutions in the required systems.
Engage with team members to enhance service delivery and overall customer satisfaction.

Fluency in Dutch (spoken and written) is essential.
Strong customer service skills and ability to communicate clearly.
Previous experience in customer service or emergency assistance is advantageous.
Excellent problem-solving skills and the ability to remain composed under pressure.
Experience with remote work environments is beneficial.
Flexibility to work various hours, including evenings and weekends.
Familiarity with digital communication tools and software applications.