Job details

French Speaking Technical Support Roles with full relocation - Remote in Greece

Patrique Mercier Recruitment Nordic is excited to offer an amazing opportunity for French Speaking Technical Support specialists to join our dedicated team in a remote capacity based in Greece. This position comes with full relocation support, allowing you to work from the beautiful environment of Greece while being part of a vibrant and collaborative work culture. As a Technical Support Specialist, you will be responsible for assisting French-speaking clients with their technical inquiries, troubleshooting various issues, and providing exceptional customer service related to IT products and services. If you have a strong technical background and a passion for helping others, we would love to hear from you!

Responsibilities

Provide outstanding technical support to French-speaking customers through phone, email, and chat.
Troubleshoot and resolve technical issues related to software, hardware, and networking.
Guide customers through problem-solving processes with clear and effective communication.
Document customer interactions and ensure accuracy in recording technical resolutions.
Collaborate with team members to improve service quality and enhance customer satisfaction.
Share feedback on common technical challenges to help streamline support operations.

Fluency in French (spoken and written) is essential.
Previous experience in technical support or a similar IT role is highly desirable.
Strong analytical skills with the ability to clearly explain technical concepts.
Excellent communication skills with a focus on customer service.
Technical proficiency in computer systems, software applications, and networking fundamentals.
Comfortable working in a remote environment with a reliable internet connection.
Willingness to relocate to Greece, with full relocation expenses covered by the company.