Icelandic Speaking Customer Service Financial Sector - Remote in Greece

Patrique Mercier Recruitment is a leading agency dedicated to matching candidates with unique job opportunities in their native languages throughout Greece. We are currently seeking an Icelandic Speaking Customer Service representative in the Financial Sector to work remotely from Greece. This role is ideal for individuals who are passionate about providing exceptional customer service and possess a keen interest in financial products and services. As a valuable member of our team, you will assist Icelandic-speaking customers with their inquiries, help them navigate various financial offerings, and resolve any issues they may encounter. If you are enthusiastic about making a positive impact in the financial sector and enjoy working in a flexible remote environment, we encourage you to apply!

Responsibilities

• Provide exceptional customer support through phone, email, and chat communications.
• Assist customers with inquiries related to financial products, services, and transactions.
• Efficiently address and resolve customer complaints while ensuring satisfaction.
• Educate customers about financial offerings and help them make informed decisions.
• Maintain accurate documentation of customer interactions and resolutions.
• Collaborate with a remote team to continuously enhance service delivery.
• Keep yourself updated on financial regulations and product knowledge to support customers accurately.

• Fluency in Icelandic (both spoken and written) is essential.
• Strong communication and interpersonal skills.
• Experience in customer service, preferably in the financial sector, is a plus.
• Excellent problem-solving skills with a focus on customer satisfaction.
• Proficient in using technology and remote communication platforms.
• Knowledge of financial products and services is highly desirable.
• Ability to work independently in a remote setup with self-discipline.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )