Job details

Nordic Speaking Customer Service for Electronics Companies - Remote in Greece

Patrique Mercier Recruitment is a leading agency focused on connecting candidates with exciting job opportunities in their native languages throughout Greece. We are currently seeking a Nordic Speaking Customer Service representative for Electronics Companies for a remote position based in Greece. This role is ideal for individuals who are passionate about technology and delivering top-tier customer service. As a part of our high-performing team, you will be responsible for assisting customers with their inquiries related to various electronic products, troubleshooting issues, and providing valuable support. Your proficiency in a Nordic language will be essential in ensuring an excellent experience for our customers. If you are eager to help others while working in a dynamic environment, we want to hear from you!

Responsibilities

Deliver exceptional customer service through phone, email, and chat communication.
Assist customers with inquiries regarding electronic products and services.
Efficiently resolve customer complaints and technical issues.
Guide customers through product usage, setup, and troubleshooting.
Maintain accurate records of customer interactions in the customer management system.
Collaborate with team members to enhance customer satisfaction and service delivery.

Fluency in a Nordic language (such as Danish, Swedish, Norwegian, or Finnish) is essential.
Strong verbal and written communication skills.
Previous experience in customer service or a relevant field is preferred.
Excellent problem-solving skills with a focus on customer satisfaction.
Ability to work independently and as part of a collaborative remote team.
Interest in electronics and technological products is a significant advantage.
Proficient in using digital communication tools and customer management software.