Job details

Polish Speaking Customer Support Representative - Remote in Greece

Patrique Mercier Recruitment PT is thrilled to present an exciting opportunity for a Polish Speaking Customer Support Representative – Remote in Greece! If you are passionate about delivering high-quality customer service and are fluent in Polish, this might be the perfect role for you.

As a Customer Support Representative, you will provide top-notch assistance to our Polish-speaking clients, addressing their needs and ensuring a positive customer experience. Enjoy the flexibility of working remotely while being part of a vibrant team dedicated to excellence.

Responsibilities

Deliver exceptional customer service to Polish-speaking clients via various communication platforms.
Resolve inquiries and issues promptly, ensuring customer satisfaction.
Assist with product-related questions and technical issues with a friendly approach.
Develop a comprehensive understanding of the company’s offerings to provide informed support.
Document all customer interactions and feedback for continuous improvement.
Work collaboratively with colleagues to maintain high service standards.
Engage in ongoing training to enhance skills and knowledge in the support role.

Fluent in Polish (both spoken and written) with strong communication abilities.
Good command of English for effective teamwork and internal communication.
Experience in customer support or a similar field is advantageous.
Excellent problem-solving skills with the ability to handle diverse customer inquiries.
Self-motivated and organized, thriving in a remote work setting.
Professional and approachable attitude focused on customer satisfaction.
Must be eligible to work from Greece while enjoying its rich culture.