Portuguese Speaking Consultant for Online Security Software Department
Patrique Mercier Recruitment is excited to announce an opportunity for a Portuguese Speaking Consultant for our Online Security Software Department. In this integral role, you will be the primary point of contact for our Portuguese-speaking clients, providing them with essential guidance and support as they navigate our innovative online security solutions. Your expertise in cybersecurity and customer service will help clients maximize the effectiveness of our software and ensure their digital environments are secure. If you are passionate about technology and delivering exceptional client experiences, we want to hear from you!
Responsibilities
- Engage with Portuguese-speaking clients to understand their online security needs and recommend appropriate software solutions.
- Assist clients with the installation, configuration, and optimization of our security software to ensure a seamless experience.
- Provide ongoing technical support, troubleshooting, and resolutions for client inquiries.
- Conduct training sessions and product demonstrations to empower clients in using our security products effectively.
- Maintain detailed records of client interactions, issues, and outcomes for future reference and analytics.
- Collaborate with product teams to communicate client feedback and contribute to product enhancements.
- Stay up-to-date with the latest trends in cybersecurity to provide relevant insights and advice to clients.
- Fluency in Portuguese and English; proficiency in additional languages is advantageous.
- Experience in customer service, consulting, or technical support, preferably in software or cybersecurity sectors.
- Strong understanding of online security principles and practices.
- Excellent communication and interpersonal skills with a focus on client satisfaction.
- Ability to manage multiple client accounts and prioritize effectively.
- Desire to learn and grow in the rapidly evolving cybersecurity field.
- A proactive and client-centered approach to service delivery.
# Fully Paid Relocation Package ( Flight, Transfer and Hotel )
# Monthly Salary
# 2 Extra Salaries Per Year
# Health Insurance
# Private Health Insurance
# Monthly Bonus
# And More....
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