Job details

Swedish Speaking Customer Service Banking - Remote in Greece

Join our team at Patrique Mercier Recruitment PT as a Swedish Speaking Customer Service Banking Representative, working remotely from beautiful Greece! This exciting role is perfect for individuals who are passionate about delivering excellent customer service and want to thrive in the banking industry from the comfort of their home.

As a Swedish Speaking Customer Service Representative, you will assist our Swedish-speaking clients with their banking inquiries, help with transactions, and ensure they receive the best service possible. If you are enthusiastic about client engagement and ready for a fulfilling remote position, we encourage you to apply!

Responsibilities

Provide exceptional customer service to Swedish-speaking clients via phone, email, and chat.
Assist customers with banking transactions, account management, and related inquiries.
Resolve customer issues and inquiries promptly and effectively.
Maintain up-to-date knowledge of banking products and services to offer accurate information.
Document customer interactions consistently and maintain records for quality assurance.
Collaborate with team members to enhance overall service quality and boost customer satisfaction.
Engage in training and development sessions to expand your skills in customer service and banking.

Fluency in Swedish (both spoken and written) with strong communication skills.
Competency in English for effective collaboration with team members.
Prior experience in customer service, preferably within the banking or financial sector.
Excellent problem-solving abilities and a commitment to customer satisfaction.
Ability to work efficiently in a remote environment and manage time well.
Enthusiastic and friendly demeanor, dedicated to helping clients with their banking needs.
Must reside in Greece and have a suitable home office setup for remote work.