Nordic Speaking Customer Service Financial Sector - Remote in Greece

Patrique Mercier Recruitment is proud to present an exciting opportunity for a Nordic Speaking Customer Service Representative in the Financial Sector, offering a remote work option from Greece. In this crucial role, you will provide outstanding support to Nordic-speaking clients, assisting them with inquiries related to financial products and services. If you are enthusiastic about finance and possess excellent customer service skills, we want to hear from you!

Responsibilities

• Deliver high-quality customer service to clients speaking Nordic languages regarding financial products and services.
• Resolve client inquiries, assist with troubleshooting, and accurately process transactions.
• Maintain meticulous documentation of customer interactions in the CRM system.
• Collaborate with internal teams to ensure comprehensive support and seamless client experiences.
• Stay updated on financial market trends and product offerings to provide informed assistance.
• Foster and maintain strong relationships with clients to ensure loyalty and satisfaction.

• Fluency in a Nordic language (Swedish, Norwegian, Finnish, or Danish) and English; knowledge of additional languages is a plus.
• Experience in customer service, particularly within the financial sector is preferred.
• Strong communication and interpersonal skills.
• Familiarity with CRM systems and basic computer applications.
• Detail-oriented with excellent organizational skills.
• Ability to work independently and effectively in a remote setting.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )