Spanish Speaking Customer Service for Online Travel Agency - Remote in Greece

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Spanish Speaking Customer Service Representative for an Online Travel Agency, with the option to work remotely from Greece. In this dynamic role, you will be responsible for delivering outstanding customer support to Spanish-speaking clients, assisting them with inquiries related to travel bookings, itineraries, and other travel services. Your passion for travel and commitment to providing excellent customer service will make a significant impact on the client experience.

Responsibilities

• Provide exceptional customer service to Spanish-speaking clients via phone, email, and chat regarding travel bookings and inquiries.
• Assist customers with their travel arrangements, change requests, and problem resolution.
• Document customer interactions clearly and accurately in the CRM system.
• Stay updated on travel destination trends, special offers, and company policies to provide informed assistance.
• Collaborate with other teams to ensure a seamless and positive customer experience.
• Build and maintain strong relationships with customers to encourage repeat business and satisfaction.

• Fluency in Spanish and English; proficiency in additional languages is a plus.
• Experience in customer service, preferably in the travel industry.
• Strong communication skills and a customer-focused mindset.
• Ability to handle multiple inquiries effectively and work in a fast-paced environment.
• Proficient in CRM software and basic computer applications.
• Strong organizational skills and attention to detail.
• Ability to work independently and efficiently in a remote setting.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras