Spanish Speaking Customer Support for Transportation Services - Remote in Greece

Patrique Mercier Recruitment is delighted to present an exciting opportunity for a Spanish Speaking Customer Support Representative for Transportation Services, with the option to work remotely from Greece. In this engaging role, you will assist Spanish-speaking customers with their transportation inquiries and provide excellent service to ensure a smooth travel experience. If you're passionate about customer support and the transportation industry, we would love to have you on our team!

Responsibilities

• Provide exceptional customer support to Spanish-speaking clients regarding their transportation needs via phone, email, and chat.
• Assist customers with bookings, modifications, and general inquiries related to transportation services.
• Troubleshoot and resolve customer issues efficiently while ensuring maximum satisfaction.
• Accurately maintain records of customer interactions and transactions in the CRM system.
• Collaborate with internal teams to ensure effective service delivery and resolution of customer concerns.
• Stay updated on transportation services and industry trends to provide relevant information to customers.

• Fluency in Spanish and English; knowledge of additional languages is an asset.
• Experience in customer support, particularly in the transportation or travel sector.
• Excellent communication and problem-solving skills.
• Ability to manage multiple inquiries and work effectively under pressure.
• Familiarity with CRM systems and basic office software.
• Self-driven and capable of thriving in a remote work environment.

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many Extras