Payment Optimization Manager (Remote)

As a Deloitte Technology Fast 500 Winner and voted one of the top companies to work for by Built in Boston in 2021, MineralTree is a disruptive Fintech company enabling over 2,000 companies to improve operational efficiency with Accounts Payable and Payments Automation. With our award-winning solution, companies such as Amazon, Salesforce, Amway, Boston Celtics, Baltimore Ravens, BrightView Health, and the Southern Company have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center.

MineralTree provides modern, secure, easy-to-use Accounts Payable (AP) and payment automation solutions to organizations that have a painful number of invoices and payments. By uniting technology and passionate people, we make the process of business payments easy, impactful, and profitable. Our solutions combine ease of use with robust capabilities that drive meaningful insights, transforming the back office into a strategic partner of the corner office. Making businesses proud of their back office is our purpose.

In October 2021, MineralTree was acquired by Global Payments Inc. (GPN: NYSE). Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success, and we are proud to deliver best-in-class payment technology and software solutions. Headquartered in Georgia with nearly 24,000 team members worldwide, Global Payments is a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning over 100 countries throughout North America, Europe, Asia Pacific, and Latin America. Join our dynamic team and make your mark on the payment's technology landscape of tomorrow.

MineralTree's headquarters is in Boston, MA, with an office in Bengaluru, India. Candidates for this role can be based remotely within the US.

We are searching for a Payment Optimization Manager who will be responsible for a key component of our payments business growth strategy, and the advancement of our supplier payments network.

This client-facing role will drive revenue by working closely with our top customers to optimize their payments, including developing and executing supplier campaign strategies to maximize adoption of our virtual card and other payments products. This individual will also collaborate closely with internal partners such as Sales, Product, Marketing and Implementation to further support these initiatives. Reporting to the Head of Payment Operations, this highly visible and strategically important role is a great opportunity to have a direct impact on a fast-growing company in the hot fintech market.

Responsibilities:

• Routinely engage with clients throughout their lifecycle with MineralTree to understand their specific payment needs and how our payment solutions, including virtual card adoption, can most benefit them and their suppliers
• Drive client growth, retention and the overall success of clients' payment programs
• Provide payments subject matter expertise during key prospective client sales engagements
• Conduct spend analysis of our clients' supplier files, and consult with clients on supplier enablement strategies based upon this analysis and industry best practices
• Develop and execute customers' supplier enablement campaigns
• Coordinate supplier outreach with our in-house supplier on-boarding team
• Facilitate direct outreach to key strategic suppliers as necessary
• Manage communication with clients on campaign progress and outcomes
• Engage and collaborate with cross-functional partners to ensure a positive client and supplier experience
• Critically evaluate the business processes related to the role, and suggest improvements where needed
• Other duties as required to support MineralTree's and our customers' success

Qualifications:

• 8+ years of professional experience
• 3+ years of experience in commercial credit card, ePayables, virtual card, financial services, or merchant services, preferably in a customer management or sales capacity
• Proven track record of consistently exceeding revenue targets and goals
• Proficiency in customer relationship management
• Exceptional written and oral communication skills
• High degree of energy and self-motivation
• Strong client-facing presentation skills
• Strong analytical skills with attention to detail
• Ability to manage multiple projects and assignments simultaneously
• Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and drive results
• Excellent problem-solving skills and resourcefulness
• High standards of integrity
• Proficiency with CRM tools (e.g., Salesforce), MS Excel, and MS PowerPoint
• Interest in being part of a fast-paced and growing culture

As a regular full-time MineralTree employee you will enjoy a competitive salary, bonus, and benefits for your peace of mind, such as Blue Cross Blue Shield medical and dental insurance, vision, life, disability and more! You will save for retirement through our 401K and have the opportunity for growth with our tuition reimbursement. We also know that talented people tend to hang together, which is why we provide you with the opportunity to earn significant referral bonuses. With hard work comes the need for time off, so we provide unlimited vacation giving you the opportunity to recharge. These are just a few of the great benefits we offer. We look forward to telling you more about all the great benefits and perks here at MineralTree!

MineralTree is an equal opportunity employer. We support the principle of equality of treatment in employment and are committed to having procedures to determine equal pay for all our employees that do not discriminate and are free from bias.