Head of Compliance Portfolio Management, Director

The Head of Compliance Portfolio Management at Payoneer is responsible for leading a global team of experienced portfolio managers, monitoring and assessing risks across various payment products, and developing comprehensive risk management strategies. This includes analyzing risk ratios, chargebacks, and identifying trends that can impact the portfolio. You will work closely with cross-functional teams to ensure effective risk mitigation measures while balancing regulatory requirements and customer experience.

To qualify for the Director position in Compliance Portfolio Management at Payoneer, you need at least a Bachelor's degree and a minimum of five years of relevant professional experience in shaping transaction monitoring programs for global financial institutions. An additional five years of managerial experience is also required. Excellent English communication skills, strong leadership qualities, and a collaborative mindset are crucial for success in this role.

The Head of Compliance Portfolio Management plays a vital role in supporting business growth at Payoneer by developing and executing risk management strategies that align with the organization's rapid expansion. By analyzing and improving governance processes, you ensure that compliance initiatives do not hinder customer experience while maintaining the organization's regulatory obligations, ultimately aiding in achieving business milestones.

Essential skills for the Head of Compliance Portfolio Management at Payoneer include strong leadership abilities, excellent communication skills, and proven experience in collaboration across teams. The ability to analyze data, assess risks, and adapt to changing requirements in a fast-paced environment is crucial. Moreover, possessing strong problem-solving capabilities and a strategic approach to compliance issues will significantly contribute to success in this position.

As the Head of Compliance Portfolio Management at Payoneer, you can expect a vibrant team culture that values collaboration, innovation, and a flexible approach. Our work environment encourages open communication and exploration of diverse ideas. You'll have the chance to lead and mentor a team, driving significant changes in compliance procedures while also receiving support from cross-functional global teams, contributing to a cohesive approach toward compliance and risk management.

In answering this question, detail your background in risk management, focusing on specific payment products you've managed. Highlight successful strategies you've implemented to mitigate risks and how those experiences give you the insight necessary for the Head of Compliance Portfolio Management role at Payoneer.

Discuss specific methodologies or tools you've used to monitor compliance risks effectively. Mention your experience in establishing key performance indicators and how you ensure all team members are aligned in recognizing and responding to compliance issues.

Explain your approach to staying informed about regulatory changes, including how you adapt your strategies in response. Share examples of how you’ve successfully navigated past shifts in regulations within financial institutions.

Provide examples of projects where you've collaborated with various departments such as operations, compliance, and technology. Discuss the importance of working together for compliance success and how you foster relationships across teams.

Highlight a specific instance where you successfully improved compliance processes. Discuss the challenges you faced, the solution you implemented, and the impact it had on the organization’s compliance posture and business operations.

Share your experience with specific transaction monitoring tools or frameworks you have found effective in your previous roles. Discuss how these tools have helped you identify risks efficiently and support compliance objectives.

Describe your leadership style and how you engage and motivate a diverse global team. Focus on your approaches to communication, delegation, and ensuring accountability while fostering an inclusive team environment.

Explain your strategy for training and educating teams on compliance matters. Share techniques you’ve used to ensure the information is understood and embraced, and how you assess the effectiveness of your training initiatives.

Discuss how you approach the balance between maintaining excellent customer experience while ensuring compliance with regulations. Provide examples of how you’ve successfully aligned these two often conflicting priorities in your previous roles.

Identify potential challenges you foresee in the role, such as adapting to rapid business growth or evolving regulatory landscapes. Share how your previous experiences have prepared you to tackle these challenges effectively.