Payroll Operations Specialist (Remote)

Remote

Business Operations – Workforce /Full Time/ Remote

Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!

The Payroll Operations Specialist is responsible for helping R365 customers with Payroll ACH functions. They will collaborate closely with internal teams and third-party partners to ensure all clients receive a delightful experience with R365 Payroll. A successful applicant will have a proven record of great attention to detail and the ability to work simultaneously on multiple tasks and projects. The combination of interpersonal communication, a strong sense of initiative and a drive to get the job done well will be critical to success.

How you'll add value:

• Initiate and process ACH transactions, including payroll direct deposits, vendor payments, bill payments, garnishments and other items in accordance with established procedures and deadlines.
• Stay up to date with ACH rules and regulations, ensuring that all ACH transactions comply with NACHA (National Automated Clearing House Association) guidelines and other applicable regulations.
• Investigate and resolve ACH transaction exceptions, including returns, reversals, and corrections, while maintaining accurate records and documentation.
• Utilize payroll software to process and manage payroll transactions efficiently.
• Review ACH transactions for accuracy, completeness, and compliance with ACH rules before they are submitted for processing.
• Investigate and resolve any payroll discrepancies, payment errors or other issues promptly.
• Assist customers, both internal and external, with ACH-related inquiries, issues, and troubleshooting.
• Generate and review reports, reconciling transactions with bank statements and resolving discrepancies.
• Ensure the security and confidentiality of ACH transaction data, taking measures to safeguard sensitive financial information.
• Identify opportunities to automate payroll processes and improve efficiency.
• Provide training and support to colleagues and employees on ACH and payroll related matters.
• Maintain documentation of processes, procedures, and standard operating instructions.
• Monitor for potential ACH fraud and take necessary precautions to mitigate risk. Collaborate with the security and fraud prevention teams as needed.
• Assist in internal and external audits by providing payroll records and documentation as needed.
• Other duties as assigned.

What you'll need to be successful in this role:

• 3-5+ years of banking, payroll, finance, accounting, or a related field (or equivalent work experience).
• Attention to detail and a high degree of accuracy.
• Strong problem solving and customer service skills.
• Excellent critical thinking skills
• Solutions oriented mindset with ability to articulate under pressure.
• Effective communication skills, both written and verbal, with the ability to articulate complex content with a simplified explanation
• Strong technical aptitude with experience communicating across multiple platforms
• A passion for helping people get the most out of technology
• PREFERRED QUALIFICATIONS
• Payroll Operations Experience (ACH/Tax/Reconciliation)
• General understanding of business accounting principles

R365 Team Member Benefits & Compensation

• This position has a salary range of $30.00 - 42.31 per hour. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
• Comprehensive medical benefits, 100% paid for employee
• 401k + matching
• Equity Option Grant
• Unlimited PTO + Company holidays
• Wellness initiatives
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• #BI-Remote

$30 - $42.31 an hour

R365 is an Equal Opportunity Employer and we encourage all forward-thinkers who embrace change and possess a positive attitude to apply.