Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
PC Helpdesk Technician image - Rise Careers
This job is expired We're automatically mark job as expired after 180 days of its inactivity
Job details

PC Helpdesk Technician

KRONES is a world leader in the design and manufacture of high-speed packaging equipment for the: Beer, Non-alcoholic Beverage, Milk, Wine and Healthcare industries. We continually rejuvenate our technology to create a never-failing abundance of new and innovative solutions for our customers.

We are currently looking for candidates who want to make a difference and who wish to be part of our dynamic organization in the US.

JOB DESCRIPTION:

The PC Helpdesk Technician resolves internal user problems and ensures correct operation of company computers. Troubleshoots and repairs computer systems, hardware, and computer peripherals. Maintains parts inventory and logs all service/repair activity. The PC Helpdesk Technician may perform system setups for new hires.

This position provides a variety of duties and responsibilities. Examples include:

1. Answer client's inquiries in person and via telephone concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs minor remedial actions to correct problems based on knowledge of system operation.

2. Maintain personal computers, both hardware and software, and all PC peripherals such as printers, etc.

3. Deploy hardware and peripheral components, such as monitors, keyboards, printers, and external drives, following installation specifications.

4. Assign specified software packages, such as MS Office products, PDF programs, CAD programs, etc to computer.

5. Instructs user in use of equipment, software, and manuals.

6. Replace defective or alternative software packages. Refer major hardware problems to service providers for correction.

7. Perform any other duties as assigned.

QUALIFICATIONS:

1. Associate degree or equivalent is required.

2. Must have 1-3 years of work experience in PC applications, loading of PC software, and knowledge of personal computers.

3. Must be able to work independently on projects at times and together with IT personnel and/or users with all levels of computer understanding.

4. Must be a team worker with a service-oriented attitude and willingness to treat all end users as customers. High level of interpersonal interaction skills is required.

5. Must be able to perform semi-routine work assignments with established procedures and occasional variation.

6. Frequent problem solving is required.

If you are looking for a challenging opportunity in a multinational environment, please hand in your comprehensive résumé. We look forward to receiving your application!

Krones Glassdoor Company Review
3.8 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Krones DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of Krones
Krones CEO photo
Christoph Klenk
Approve of CEO

More than 16,300 employees at over 100 locations worldwide do their utmost to satisfy our customers. Always in view: our goals, which are reflected in our claim "Solutions beyond tomorrow". In order to meet the challenges of climate change, feedin...

4 jobs
TEAM SIZE
DATE POSTED
August 6, 2023

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!