Product Owner

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.

By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy.  We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.

Role Overview:

The Product Owner will lead the development and management of our technology platforms, focusing on delivering an optimized user experience, balancing feature requests with maintenance needs and tech debt, and driving the product's success by aligning it with business objectives and user expectations. This role requires a strong technical background, customer empathy, and a strategic mindset to guide product direction in a fast-paced cybersecurity environment.  

• Platform Expertise and Vision: Develop a comprehensive understanding of the MSSP tech platforms, maintaining an informed vision for the product and translating it into actionable development goals. 

• Backlog Management: Manage and prioritize the product backlog, collaborating closely with development teams and business stakeholders to refine and clarify requirements. 

• Feature Prioritization and Trade-Offs: Balance feature enhancements with bug fixes and other technical requirements. Make informed trade-offs to ensure product stability while advancing user and business needs. 

• User Experience: Prioritize and advocate for user-centered design principles to enhance the overall user experience.  

• Stakeholder Collaboration: Work with cross-functional teams, including customer success, data science, operations, and other product stakeholders to ensure alignment on development goals and timelines. 

• Metrics and KPIs: Define, monitor, and report on key performance indicators (KPIs) for product success, including user engagement metrics, feature adoption rates, and other relevant data. 

• Customer Engagement: Engage with users regularly through feedback sessions and one-on-one meetings to understand their pain points, gather insights, and identify opportunities for product improvement. 

• Product Roadmap: Develop and maintain product roadmaps and communicate plans to internal and external stakeholders. 

• Bachelor’s degree in Computer Science, Information Technology, or a related field encouraged; relevant experience may be considered. 
• 3+ years of experience as a Product Owner or similar role within a technology-focused company, preferably in cybersecurity or an MSSP. 
• Proficiency in Agile methodologies and experience with tools like Jira and Confluence. 
• Familiarity with design tools such as Figma is a plus. 
• Self-motivated & self-starter 
• Collaborative nature  
• Strong organizational skills with the ability to prioritize tasks and manage multiple projects effectively. 
• Exceptional communication and interpersonal skills to bridge the gap between technical and non-technical stakeholders. 
• Experience working collaboratively with remote development teams. 
• Experience with data analysis tools to assess user engagement and track product performance. 
• Technical knowledge and experience working with development teams to define product specifications and resolve product challenges. 

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career.  This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.  Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.