Executive Assistant (US- Based Marketing Background)

Job Title: Executive Assistant (Marketing Background)
Work Arrangement: Fully Remote
Job Type: Full-time
Salary Range: Up to $1500 per month, based on experience
Work Schedule: 40 hours per week, 10:00 am - 6:00 pm UK Time
Location: Remote

About Pearl Talent

Pearl Talent connects the top 1% of global candidates with leading startups in the US and EU. Our clients, backed by companies like OpenAI, a16z, and Founders Fund, have raised over $5B collectively. We prioritize long-term growth and promotion opportunities, frequently flying candidates to the US and EU for on-site work.

Why Work with Us?

At Pearl Talent, we work with founders who care deeply about their team’s success. In addition to growth opportunities, we offer retention bonuses at 3, 6, 9, and 12-month intervals, as well as community-driven benefits like an annual retreat.

About the Client
The company is a thriving community for women who embrace adventure, challenge their limits, and connect through shared outdoor experiences. We offer women-only events, weekend retreats, and adventure holidays, providing a supportive and inclusive environment for all women to push their boundaries and discover their fearless selves. Our mission is to unite women of diverse backgrounds through the power of outdoor adventures.

Role Overview
As an Executive Assistant with a marketing background, you will play a pivotal role in supporting the company's growth initiatives. This role involves a combination of marketing, sales, and executive support tasks. You will be responsible for content management, CRM support, lead generation, scheduling, and administrative tasks to ensure the smooth operation of the team. The ideal candidate will have experience with tools like Squarespace, HubSpot, and ClickUp, as well as strong copywriting and organizational skills.

Key Responsibilities:

Marketing and Copywriting:

• Create engaging content, including blogs, social media posts, and email campaigns.
• Develop follow-up email campaigns for expired bookings.
• Write product descriptions and promotional materials.
• Maintain a consistent brand voice.
• Assist in marketing strategies, content management, and CRM support.

Sales and Customer Support:

• Respond to customer inquiries via email, providing accurate and helpful information.
• Develop a deep understanding of products and communicate their key benefits.
• Assist guests with researching flight times aligned with transfer schedules.
• Answer questions about hotel amenities and general inquiries.
• Write and update FAQs for the website.

Administrative Support:

• Help the Bookings Manager upload products to the booking system.
• Research flights for future products.
• Perform various administrative tasks.

Inbox Management:

• Manage the customer support inbox with timely responses.
• Prioritize and escalate complex inquiries.
• Maintain organized records of customer interactions.

Product Knowledge:

• Quickly learn products and understand how to sell them.
• Communicate effectively with customers.

Requirements:

• Strong and proven marketing and sales support experience.
• Proficiency with content management systems, CRM tools, and copywriting. (Squarespace, MailChimp, Canva, HubSpot or Salesforce, ClickUp, Slack, Zoom)
• Excellent organizational and multitasking skills.
• Ability to work independently and proactively.
• Customer-focused mindset with a passion for providing excellent support.
• Keen copywriting skills to create engaging and persuasive content.
• Proficiency in using email and online booking systems.
• Great written English to communicate effectively with guests.

Nice-to-Have:

• Experience managing social events or similar environments.
• Familiarity with email marketing tools like Mailchimp and Canva.
• Knowledge of customer service best practices and e-commerce tools (Shopify).

Benefits:

• Competitive Salary: Up to $1,500 per month, based on experience and skills
• Remote Work: Fully remote—work from anywhere
• Generous PTO: Ample paid time off to rest and recharge
• Health Coverage: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance