Director of Product-Payments

With over $2 billion in bookings of experiences, the Peek.com platform combines powerful business software with an award-winning marketplace for consumers to book fun things to do like wine tours, watersports, skydiving, art classes, and more. 

The Peek Pro software suite provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of operators like the Museum of Ice Cream, Artechouse, and Jam NOLA have grown their businesses and automated their operations with our technology.

Peek follows a “remote-first” philosophy, with our team of over 250 Peeksters distributed across exciting locales such as San Francisco, New York, Austin, Nashville, Salt Lake City, Santiago, Medellin, and beyond.  Having secured funding exceeding $100 million from esteemed backers like Westcap and Goldman Sachs, we continue our mission to connect the world through experiences.

PS: In 2021, Peek was not only recognized with a coveted position on Forbes America's Best Startups Employer list but also celebrated an honor from Newsweek with their Future of Travel award 🚀. And the accolades don't stop there! We're ecstatic to announce our #14 ranking on the a16z Marketplace 100 for 2023! 🎉

The Role

We are looking for a highly driven product leader with experience in managing payments products at large scale. As Director of Product, Payments you will own the vision, strategy and roadmap for all aspects of the Payments ecosystem, including operator experience, customer experience, infrastructure, 3rd party integrations and compliance. You will drive the vision for Peek Pro’s future FinTech offerings that will lead us into the future.

The ideal candidate is an innovative, hands-on product leader with a growth mindset who balances product intuition with analysis and collaboration. This leader is a quick, big thinker that can easily translate strategies down to execution while keeping up the pace of innovation of Peek. 

This position will report to the Chief Product Officer, with extensive cross-functional interaction.

Responsibilities

• Bring your deep payments expertise to drive product vision, strategy and roadmap for Peek Pro’s Payments ecosystem

• Advocate for the payments needs of operators & customers, and internal partners and develop a vision for the future of payments products 

• Engage extensively with customers, internal teams and external partners in order to gain first hand insight on the business needs & opportunities

• Collaborate with the leadership team in setting and driving our international growth vision and go-to-market strategy. Turn this strategy into actionable business goals, hiring plans and performance metrics

• Own the product strategy and roadmap for innovative products that will strike the right balance between scalable and local

• Work with all cross-functional stakeholders in Finance, Sales, Operations, Product & Engineering and Business Intelligence teams to ensure payments supports Peek’s holistic strategy and success

• Create plans and manage to them rigorously in an agile environment

• Be a role model of cross-functional collaboration and customer orientation, action-orientation, and of leveraging those skills to achieve great results in the presence of ambiguity

Desired Skills & Experience

• 12+ years of product management experience with a proven track record of increasing responsibility, leadership & impact. Expert in product planning, defining & launching successful products, leading product initiatives preferably for large-scale marketplaces

• Strong understanding of the payments industry and experience with payments regulations and compliance

• Demonstrated success scaling a fast growing tech company internationally

• Demonstrated data driven leadership at scale to identify new market opportunities, create strategic plans and deliver results

• Strong engineering aptitude – be effective at using your technical depth to partner with and earn trust of a top-notch engineering team

• Experience managing high-profile decisions & escalations that require executive coordination & sign-off

• Ability to be both a visionary and in the weeds when needed. Lead by example

• Very organized with impeccable attention to detail and relentless follow-through

• Excellent written and verbal communication skills, including an affinity for explaining product complexity with ease to different stakeholders

• Demonstrated entrepreneurial mindset: enjoys the challenge of a fast-paced, complex startup environment

• Able to organize multiple priorities simultaneously and still consistently meet deadlines

• A passion for travel!

Nice to Haves

• Experience managing remote teams

• Worked at startups and larger companies

• Experience in travel and activity space is helpful but not required

Perks & Benefits

Peek invests in our employee’s health and well-being. We’ve built our benefits package around our Peekster’s needs including full health care, dental, and vision plans, paid parental leave, company recharge at the end of the year, and competitive compensation packages that include significant equity upside that allows you to share in Peek’s long-term success.

This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Beginning on July 1, you may locate and view the UnitedHealthcare MRFs on the UnitedHealthcare public site by going to transparency-in-coverage.uhc.com.

Peek Travel Inc. is an equal-opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to apply because of incompatible assistive technology or a disability, please contact us at talent@peek.com.  We will make every effort to respond to your request for disability assistance as soon as possible.