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Senior Insights Analyst

Penta is a global company providing data-driven solutions to help clients  achieve their objectives in an increasingly complex stakeholder environment. We provide cutting-edge intelligence products to help clients understand what their stakeholders think, see, and hear, and then leverage that intelligence to develop and execute effective, measurable strategies. 


Our 400+-person global team brings decades of experience in business, government, communications, research, data science, and media. Our clients include companies across a variety of industries, including technology, financial services, energy, healthcare, and more. Penta has offices in New York, London, Washington, DC, San Francisco, Vail, Dublin, London, Brussels, Singapore, and Hong Kong.


About the Role:

Penta is actively looking for a curious critical thinker – An enterprising individual with a passion for puzzles.  A dot connector.  An inquisitive intellectual.  As Senior Research & Insights Analyst you’ll deliver mixed methods research and provide cutting-edge insight to help drive client businesses forward with data-driven decision-making.  You’ll design and implement a range of qualitative and quantitative research approaches to provide insights leading to actionable strategies.  You’ll drive the full process from survey to story. 


Ideal candidates will have experience (or a strong interest) in public and/or international affairs, policy, advocacy, or political research across a variety of primary research methodologies including quantitative and qualitative research and are accustomed to working with elite (executive level and stakeholder) clients.

 

This is a custom research role and blends research and statistical analysis (80%), and strategy (20%).  In partnership with other researchers, analysts, and decision-makers, you will leverage a deep curiosity to develop questionnaires and studies that gain answers to our client’s biggest questions and help drive business objectives.  You’ll help to translate the data into key insights and present actionable strategies to elite clients in a compelling and insightful way.

 

Responsibilities:

·       Translate business objectives into research steps (e.g., design and structure questionnaires, moderate focus groups, etc. to provide compelling and useful data that will inform key decisions);

o   Devise and evaluate methods for data collection

o   Construct qualitative and quantitative custom research projects

o   Work cross-functionally to build relevant primary research collection tools for customers

·       Support client research needs and contribute innovative ideas and relevant solutions that exceed client expectations upon delivery

·       With advice and oversight from senior staff, participate in survey design, questionnaire and discussion guide development, and preparation of analytic reports and presentations

·       Manage projects across multiple client accounts simultaneously and manage the time accordingly

·       Proactively manage senior staff and research operations by making sure the project stays on schedule and provide regular updates regarding project status

·       Demonstrate a comprehensive understanding of research projects and subject matter by conducting secondary research as part of informing each research engagement

·       Analyze data and identify relevant trends and insights; Simplify complex data into a user-friendly format, such as graphs, charts, and other visual aids

·       Apply critical thinking skills to translate information into actionable intelligence

·       Preparing and presenting reports to elite clients and management


Required Skills and Abilities:

·  A thorough understanding of the steps, approach, and research methodologies and the ability to drive the entire process from scoping to completion

·  Strong data & analytical skills & track record of delivery

·  Attention to detail and accuracy of output

·     Adept with sound data visualization skills

·  Strategic understanding; the ability to connect data, analytics, and high-level thinking

·  Ability to present complex information clearly and professionally to a variety of

audiences

·  Ability to multi-task and work cross-functionally to prioritize, schedule and work to deadlines 


You’re our ideal candidate if:

·  You have an insatiable curiosity and a passion to learn, and you thrive in situations where you can bring clarity to ambiguous and multi-faceted problems

·  You’re naturally inquisitive and a real influencer amongst your peers

·  You have a collaborative mindset and the ability to mobilize resources

·  You’re entrepreneurial: you understand how to manage and grow relationships and gain quick credibility

·  You are curious, inquisitive, proactive, organized, and methodical. You like to use substantiated data to both identify and solve problems, rather than trust your gut alone

 

Qualifications:

·    Bachelor’s degree in marketing research, Statistics, Math, or a related field required

· Experience or a strong interest in public and/or international affairs, policy, advocacy, or political research

· Experience with complex global research and/or tracking research a plus

· 3-5 years’ of experience in research

· You have 3-5 years of work experience in an elite client-facing role

· Highly proficient in the use of Microsoft Word, PowerPoint, Excel, and related computer software packages

·  Penta requires all employees to be fully vaccinated against COVID-19 with the exception of any legally recognized exemptions

 

Benefits:


Benefits include United Healthcare HSA and PPO options, dental, vision, PTO, FSA, life insurance, AD&D, Disability, Employee Assistance Program, and retirement plans including employer match.


+ Competitive salary and compensation structure

+ Excellent health care benefits, with 100% of individual employee and 50% of dependent health premiums covered

+ Competitive retirement benefits with 401(k) matching

+ Twelve weeks of paid parental leave

+ Generous paid time off and holiday schedule

+ Frequent firm-wide social events, networking activities, and educational opportunities

+ Excellent environment for learning and growth

+ Monthly stipend for cell phone


Penta Group, LLC values diversity and inclusion, is committed to equal employment opportunity, and to compliance with federal anti-discrimination laws. We also comply with District of Columbia law, which prohibits discrimination and harassment against employees, applicants for employment and interns based on race, color, religion, sex (including pregnancy, childbirth or related medical conditions, reproductive health decisions and breastfeeding), national origin, disability, age (18 and over), personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, matriculation (e.g., being enrolled in a college or university or in a business, nursing, professional, secretarial, technical or vocational school), political affiliation, genetic information (including family medical history), lawful use of tobacco products, unemployment status and status as a victim or the family member of a victim of domestic violence, a sexual offense or stalking.

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What You Should Know About Senior Insights Analyst, Penta Group

Penta Group, LLC is on the lookout for a Senior Insights Analyst who embodies curiosity and a knack for critical thinking. If you have a passion for puzzles and a drive to make sense of complex information, this is the perfect opportunity for you! Based in Washington, D.C., New York City, or remote, you’ll join a dynamic team dedicated to providing data-driven solutions to a wide array of clients, including leading firms in technology, finance, and healthcare. As a Senior Insights Analyst, you will be the mastermind behind mixed methods research, translating business objectives into compelling data points and insights that drive client strategies. Your role won’t just be about crunching numbers; you'll blend statistical analysis with strategic insight to craft surveys, moderate focus groups, and present findings that resonate with executive-level clients. Ideally, you're someone with experience or a keen interest in public affairs and possess a unique ability to communicate complex information clearly and compellingly. This role allows you to tap into your analytical skills while working collaboratively to support client needs and exceed their expectations. With a supportive environment that encourages growth, Penta Group offers competitive salaries and benefits, making it an excellent place to enhance your professional journey. If you’re ready to dive into a role that blends research, strategy, and client engagement, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Senior Insights Analyst Role at Penta Group
What are the primary responsibilities of a Senior Insights Analyst at Penta Group?

As a Senior Insights Analyst at Penta Group, you will primarily focus on delivering mixed methods research and producing actionable insights. Your responsibilities include designing research projects, crafting surveys, interpreting data, and presenting findings to elite clients. This role combines about 80% research and statistical analysis with 20% strategy, ensuring that you play a crucial part in client decision-making.

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What qualifications do I need to apply for the Senior Insights Analyst position at Penta Group?

To apply for the Senior Insights Analyst position at Penta Group, candidates must hold a Bachelor’s degree in marketing research, statistics, math, or a related field. Additionally, 3-5 years of experience in research, especially in a client-facing role, is required. A strong interest in public affairs, along with analytical and communication skills, will further strengthen your application.

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What type of work environment can I expect at Penta Group as a Senior Insights Analyst?

Penta Group promotes a collaborative and inclusive work environment where ideas flow freely. As a Senior Insights Analyst, you will work alongside a team of dedicated professionals who bring years of experience in various fields. The company values diversity and offers plenty of opportunities for learning and growth, making it an ideal place for someone looking to advance their career.

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How does Penta Group support employee development for Senior Insights Analysts?

Penta Group is committed to employee development by offering numerous learning opportunities, frequent networking activities, and educational resources. As a Senior Insights Analyst, you’ll have access to mentorship and the chance to work on innovative projects that will enhance your skills and understanding of the industry.

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What skills are essential for a successful Senior Insights Analyst at Penta Group?

Essential skills for a successful Senior Insights Analyst at Penta Group include strong analytical abilities, proficiency in data visualization, and excellent communication skills. You should be able to translate complex data into clear and actionable insights while also demonstrating a comprehensive understanding of research methodologies to manage projects effectively.

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What is the culture like at Penta Group for a Senior Insights Analyst?

The culture at Penta Group is highly collaborative and supportive. As a Senior Insights Analyst, you'll find yourself in an environment that values innovation, critical thinking, and creativity. The company also prioritizes diversity, inclusion, and employee well-being, fostering a healthy work-life balance.

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How does Penta Group measure success for a Senior Insights Analyst?

Penta Group measures success for a Senior Insights Analyst through the impact of their research on client decisions and outcomes. You’ll be evaluated based on your ability to deliver insightful data, exceed client expectations, and contribute positively to team projects and objectives.

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Common Interview Questions for Senior Insights Analyst
Can you describe your experience with mixed methods research?

In your response, emphasize your hands-on experience in qualitative and quantitative research methodologies. Discuss specific projects where you successfully integrated different research methods to gather insights, and highlight the impact of your findings on client strategies.

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How do you prioritize multiple research projects as a Senior Insights Analyst?

Showcase your organizational skills by explaining your approach to project management. You might mention utilizing project management tools, creating timelines, and maintaining regular communication with stakeholders to ensure all projects meet deadlines.

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What strategies do you use to communicate complex research findings to clients?

Discuss your strategy for making complex data accessible, such as using data visualization tools or simplifying technical language. Provide examples of past experiences where you effectively communicated findings to non-technical stakeholders.

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How do you ensure the accuracy of your data analysis?

Talk about your methods for verifying data accuracy, such as cross-referencing data sources, conducting quality checks, or involving peers in the review process. It’s crucial to demonstrate a commitment to delivering precise and reliable insights.

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Describe a time when your research influenced a significant business decision.

Share a specific example where your research findings led to a pivotal decision or strategy for a client. Detail the research process, the insights gathered, and how they were presented to the stakeholders involved.

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What role does curiosity play in your work as a Senior Insights Analyst?

Highlight how curiosity drives your inquiry process, leading you to ask the right questions and identify research gaps. Discuss how this mindset has helped you develop innovative solutions and insights in your previous roles.

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How do you approach the task of designing a questionnaire for research?

Discuss your methodical approach to questionnaire design, emphasizing collaboration with stakeholders to clearly define objectives, ensuring questions align with the intended outcomes, and considering various respondent perspectives to enhance clarity.

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What experience do you have working with executive-level clients?

Provide examples of your direct experience working with high-level clients, emphasizing your ability to build relationships, understand their strategic needs, and how you effectively communicate insights that address their goals and challenges.

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How do you handle constructive feedback on your research findings?

Address this question by discussing your openness to feedback and how you incorporate it into your work. Share an example where constructive criticism improved your research output or insights, resulting in more effective solutions.

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What do you enjoy most about being a Senior Insights Analyst?

Convey your passion for research and problem-solving. Discuss what you find fulfilling in uncovering insights that drive business decisions, collaborating with teams, and the thrill of contributing to clients’ successes through data-driven strategies.

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