People Infrastructure Lead

At Ribbon, we’re looking to make this the best career decision anyone has ever made, and we need to scale our People programs to achieve our goal. We’re searching for a leader to drive the People function forward by laying the foundations of our People Infrastructure - all things related to People systems, tools and analytics. This role will require you to partner cross functionally, understand our challenges, gather and analyze data, and provide proposed solutions. Being a part of this team requires thriving in ambiguity, creative problem solving, and adeptness across a variety of People-related areas. Your work will be foundational to a rapidly scaling company looking to continue attracting mission-driven and values aligned individuals. Over time you will be expected to build a team of experts.

What we look for at Ribbon 

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• Analytical Problem Solving: You have the proven ability to identify and deliver data-driven solutions to People challenges affecting the business; are scrappy and thrive in a rapidly changing environment with finite resources; remain flexible when navigating and resolving complex People challenges.
• Foundational Scope & Impact: You’ve had success building functions from the ground up; proactively search for opportunities to add efficiency within and beyond your core responsibilities; consistently create value while supporting yourself and others; highly organized and capable of prioritizing effectively; have a track record of making organizations more effective and helping drive better outcomes through the People function.
• Successful Communication & Collaboration: You have the ability to convey complex messages and articulate multiple perspectives effectively across settings in different mediums; can build trust and constructively resolve differences; enjoy collaborating across teams of varying size, scope, and complexity
• Inspiring Leadership: You have directly or indirectly led teams; have the ability to adapt, increase your capacity to learn, and adopt new skills; have a willingness to develop and mentor others; have experience managing change and complex dynamics with vision and strategy.

Your day-to-day

• Partner across leadership to lay the groundwork for a successful People Infrastructure function within a rapidly scaling company
• Identify and prioritize People Infrastructure strategy based on business acumen, qualitative and quantitative data, and the evolving market
• Work closely with your colleagues on the People team to make your vision a reality and drive change management across People-related systems and tools usage, data utilization, and total reward strategy
• Lead the development and delivery of regular and ad hoc analyses on People topics to drive strategic and tactical decision making, measure ongoing results and iterate
• Own the implementation and iteration of all People-related tools and systems
• Own the implementation of a Total Rewards strategy that supports our values and DEI strategy
• Grow a People subfunction of experts that spans across total reward, analytics, and systems

How we live out our values for our teammates

Our goal is to make this the best career decision any of us have ever made. We stand by our values to make it happen.

Run Toward Hard Problems | We are motivated by the toughest challenges. We seek out hard problems that have the most impact and solve them to help those who need it most. We encourage our teammates to take ownership of outcomes that motivate them. Everyone at Ribbon has a say in our objective and key result (OKR) planning process for their teams and across teams. 

Put Your Team First | We are a family. We are all happier and healthier when we take care of each other and put each other’s needs ahead of our own. We take care of you by offering fully covered insurance premiums on health, vision, and dental, a 401K plan match, and a flexible working policy that includes progressive family leave guidelines, flexible working schedules, and unlimited vacation.

Do What You Say | We are honest with each other. We are accountable to each other. When we commit to accomplishing our goals, we make it happen. Every team member has the opportunity to own high-impact work at Ribbon.

Stay Hungry, Keep Improving | We are humble. We will make mistakes, learn from those mistakes, and be better because of those mistakes. Here, feedback is a gift and mistakes are learning opportunities. We have a thoughtful culture that focuses on giving and receiving regular positive and constructive feedback to help us support each other and make each other better. Also, speaking of “hungry” we offer plenty of snacks, food, and coffee.

Practice Habits of Excellence | We measure our success by the process it took to get there. We will always do our very best and we are proud of the outcome because of it. At Ribbon, we focus on how we get things done by documenting and sharing our learnings, We are building the systems we need to scale our company and support our work for the long-term. 

Build With Empathy | We are building the best healthcare experience for our users. When faced with a difficult decision, we do what’s best for people’s lives. This includes our team. Every Ribbon teammate shares working and lifestyle norms, and we hold each other accountable to respecting these norms so each person can balance work-life integration that works for them.

Ribbon Health is proud to be an Equal Employment Opportunity employer. We do not discriminate on any basis covered by appropriate law. All employment is decided on the basis of merit, qualifications, performance, and business need. If you need assistance or an accommodation due to a disability, you may contact us at recruiting@ribbonhealth.com.