Job details

People Operations Business Process Manager

At Branch, we're transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to create a product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

As a HR Business Process Manager, you'll get to:

Optimize the HR Operation model and ensuring HR processes are designed to support business strategies effectively and efficiently.
Ensure the long-term sustainability of our HR Tech Stack by process mapping touch points and system evaluations.
Manage development of supporting process documentation as it relates to the development and amendment of HR policies, procedures, and work instructions.
Develop frameworks and methodologies to facilitate evaluative conversations related to HR system, process, and policy changes.
Partner with other teams to design and improve processes with data-driven decision-making in mind.
Work collaboratively and effectively with cross-functional stakeholders to enable innovation and inhibit siloed activity.
Perform business process gap analysis and provide end-state recommendations for optimization.
Act as a key driver for change within the teams, aligned to supporting project execution and toll-gating and helping them to learn, understand, adjust and grow with business transformation.

You'll be a good fit if you have:

5+ years HR Operations experience, preferably in a global environment.
A business process improvement mindset and experience with Lucid charts or other process mapping tools.
Deep understanding of HR processes and service delivery.
Experience creating and communicating business cases to stakeholders.
Ability to work autonomously and can be relied upon to drive projects to completion.
Aptitude for thinking analytically; can craft story and related required actions from data.
Knowledge and expertise in the use of project management practices and tools preferred.

A little bit about us:

Branch has raised more than $667M from investors such as NEA, Founders Fund, and Playground Ventures.
We are headquartered in Palo Alto, CA with offices around the globe.
Diversity at Branch ranks in the top 10% for similarly sized companies (by Comparably).
In 2022, we were recognized as one of Forbes Best Startups and certified by Great Places to Work.
We have more than 3 billion monthly users and are partnered with over 100,000 apps.

If you think you'd be a good fit for this role, we'd love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!

Please note that Branch's COVID-19 vaccination policy requires all team members who will be working from one of our offices or will be attending company events to be fully vaccinated against COVID-19, subject to qualifying accommodation requests.

Candidate Privacy Information:
For more information on the data that Branch will collect through your application, and how we use, share, delete, and retain that information as part of our recruitment and employment efforts, please see our HR Privacy Policy.

Branch Glassdoor Company Review

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Branch DE&I Review

4.3

CEO of Branch

Alex Austin

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By Branch

Branch is a fast-growing mobile software company specializing on mobile deep linking and attribution. We enable brands to build and measure engaging and relevant end-user experiences across all platforms, devices, and channels.

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