People Operations Manager: US

A bit about us

Genius Sports is the official data, technology and commercial partner that powers the global ecosystem connecting sports, betting and media.

Our mission is to champion a more sustainable sports data ecosystem that benefits all parties - from the rights holder all the way through to the fan.

We are the trusted partner to over 500 sports organisations globally, capturing the highest quality data for many of the world's largest leagues and federations such as the NFL, NBA, MLB, English Premier League, Serie A, FIBA and the NCAA.

From enabling leagues to take control of their official data, to creating immersive fan experiences for sports, betting and media organisations, we are driven to the deliver the difference for our partners.

SPORTSTECH

Data capture, management and analysis tools that help leagues run their sport, unlock new revenue streams, and protect the integrity of their competitions.

VIDEO

Fully automated streaming technology, production and distribution services that help showcase sports to the world.

SPORTSBOOK

Everything an operator needs to manager their sportsbook and grow profits – all powered by the finest live sports data available.

MEDIA & ENGAGEMENT

We help brands and publishers engage and monetise sports fans with personalised campaigns and content they will love.

The Role

The People Operations Manager: US Is responsible for a client group of currently circa 150 distributed across multiple states with growth plans over 2022 and beyond, both organically and via acquisition.

The role Is the in-country People team representative for Genius working with colleagues and managers across the entire employee lifecycle focused on operational excellence, compliance, engagement and wellbeing. You are one of several People Operations Managers who work together with the wider People team as we cultivate a 'one Genius' philosophy, layering over your subject matter expertise of the US cultural and legislative landscape on all aspects of the People experience.

The Role

The People Operations Manager, is responsible for supporting the People Operations Manager for the US with a client group of currently circa 200 distributed across multiple states with growth plans over 2022 and beyond, both organically and via acquisition.

In addition the role will support the Head of People Operations working with colleagues and managers across the entire employee lifecycle to drive relevant change and service improvement projects across the US and globally, as we cultivate a 'one Genius' philosophy for our employees and managers.

Main Responsibilities:

• Operational delivery excellence: to support the end to end operational delivery of the employment experience; onboarding, payroll, benefits, management of the company's cyclical processes
• Payroll and Benefits: to support the successful onboarding, payroll processing and benefits enrolment, working with our payroll and benefits providers including a PEO (Trinet) and finance colleagues.
• People Processes and Controls: This role has two focuses in this regard; firstly ensuring compliance with Internal policies, external regulations and controls are met. The second aspect Involves working with key stakeholders (eg, finance, systems teams) to develop new ways of working that may be more effective and appropriate to our size. One specific area of responsibility will Include supporting the People Operations Manager (working with the finance lead) on the Implementation of the Group's new payroll practices In the US.

• People Policies: supporting on the development of Genius's People policies and ensuring appropriate applications of these In the US (both at a federal and state level as needed).
• Data, Systems & Documentation: supporting on US People data integrity, ensure it's clean and regularly updated. Lead effective use of Workday and other HR systems within user groups providing training on basic processes where necessary. Support on developing local People documents developing a Genius tone in conjunction with internal comms, across our US population regularly reviewing and updating as appropriate in line with business needs. Document and process joiners, leavers and job changes

• Projects & Programmes: Support the Head of Operations on any relevant change orientated programmes related to driving service excellence within People Operations in the US and globally. This may include; reviewing and creating new processes, implementing new systems, and driving self-service and automation wherever possible.

Required Skills:

Previous experience:

We are looking for a proactive HR operator with the following experiences:

• Experience of People Operations processes in a multi-state organisation
• Proven experience In a fast paced, high growth organization
• End to end experience of the People operations lifecycle (eg, onboarding, managing payroll, benefits, job changes)
• Experience working as part of a global HR team would be preferred
• Knowledge of working with HRIS systems (Workday preferred)
• Experience working with a PEO (preferably Trinet)
• Excellent relationship building – a team player with credibility and a sense of humour. Your ability to effectively work with and gain the trust of stakeholders
• Awareness of country specific nuances, working with people teams on the ground and as necessary, legal counsel to understand legislative and cultural backdrops In order to develop pragmatic approaches and solutions
• Experience working with diverse workforces within one organization and an appreciation of differing motivators that may exist within cohorts

Behaviors:

• A passion for operational excellence and engagement creating great employee and manager experiences through utilization of technology
• Approachable and credible with colleagues at all levels
• Strong communication skills: clear, accurate and to the point, both verbally and in writing. Versatile in your approach, able to deal with a range of smart stakeholders with their own needs
• Exemplifies the values set out in our Genius Sports 'GamePlan': always be on the ball (think big, and get stuck in); play fair, play to win (do the right thing, and go fast/aim high); and believe in better together (express yourself, and win as a team)
• A collaborative approach - thrives In working with wider People team members to deliver effective People Interventions

We Offer

As well as a competitive salary and annual leave allowance, our benefits include health insurance, skills training and much more, depending on location. We also offer a host of softer benefits, including many social events throughout the year such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days and wellbeing activities. This role is also eligible for remote or hybrid working.

Due to COVID-19 restrictions, we are currently using virtual hiring processes in some locations, so that we can continue hiring great people whilst being mindful of the health of everyone involved in the recruitment process. Please therefore be aware that, among other things, interviews may take place by phone or video, and some new hires may need to be onboarded remotely (e.g. where access to office space is currently restricted). Our Talent Acquisition team will be able to advise of arrangements in relation to specific roles, so please reach out to them with any questions.

Genius Sports Group is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers and our staff. We welcome and will consider all applications regardless of age, disability, gender re-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other status protected by applicable law)