People Team Administrator

People Team Administrator

GoHenry is a London and New York-based fintech company that pioneered the youth fintech and financial education category. We are on a mission to make every kid smart with money and to delight our community of 2 million parents, kids, and teens with innovative, market-leading tools to help parents raise financially healthy kids.

GoHenry offers a debit card and app for kids and teens and companion apps for the family, with in-app tools for sending money, automating allowance, managing chores, setting savings goals, giving to charity, and in-app financial education lessons where kids can watch videos, take quizzes and earn points & badges. This is all designed to help kids and teens build good money habits that will last a lifetime.

We are looking for an experienced and self-driven People Team Administrator to join our team and help us with our rapid growth across multiple countries. Our people are our greatest asset. Our team is curious, dynamic, and embraces change. To each other, we're respectful, honest, and open to differences.

We’re looking for someone who thrives on being challenged, is eager to learn, and wants to develop their existing professional skills to continue to progress their career in HR.

Responsibilities

As a People Team Administrator, you will be part of the People Team based in our Lymington office Monday -Friday (complete with our office dog) and you will focus on the day-to-day administrative and operational services to support the teams.

• Be the first point of contact for all new starters and existing employees for all queries regarding their onboarding process and general employment questions
• Pre-employment security checks and occupational health paperwork and right-to-work processing.
• Monitoring probationary periods and performance review cycles for all reporting managers
• Preparing reference requests, Visa support letters, and changes to terms and conditions
• Supporting the People Partners with the recruiting process
• Maintaining personnel records
• Ensuring accuracy and management of all HR systems
• International expansion: create and coordinate country-specific policies, procedures & employee handbook, benefits enrolment, coordinating visas & re-location, and more;
• Prepare HR documents
• Prepare reports and presentations relating to HR
• Arrange travel, accommodations, and process expense forms
• Employee engagement: work with the wider HR team to launch/manage initiatives to increase employee wellbeing, interaction and involvement between teams, and managing communications around them
• Assist with HR projects - job fair events and company parties
• Undertake ad-hoc project work and support to the rest of the People Team as and when required
• Ordering of stationery and office supplies
• Payroll administration

What we’re looking for

You tick three of our People Team Administrator-must-haves:

• Excellent attention to detail and highly organized
• Comfortable in a fast-paced environment with change as a constant companion
• Ability to self-manage and use initiative to prioritise tasks and manage high volumes of work at short notice, whilst remaining calm under pressure

You’ve been where we’re about to go:

• Strong verbal and written communication especially in employee relations
• Experience of Workable and Bob systems preferred but not essential
• Highly responsible, reliable, with integrity and a strong work ethic
• Strong interpersonal skills, with the ability to work collaboratively
• Ability to find pragmatic solutions, seek improvements and adapt to changing situations
• Flexibility and adaptability to different work situations
• Appreciation of managing sensitive/confidential information

As a person, you are a self-starter who is motivated to kick start your own projects, welcomes challenges, seeks feedback from others, asks “how can I help” and then “how can we make this better”, shows perseverance on long-term goals, and generally goes above and beyond in their work.

What we’re offering

• Competitive salary
• goFlex - flexible working that lets you choose how (& where) you work best (Office / Home or a mix of both) after successful completion of probation
• Free tea, coffee, and fruit
• Workplace pension scheme
• 33 days of holiday (including public hols).
• Your birthday day off
• Family-friendly leave policies
• Flu Jab
• Death in service – 4x your annual salary from month 1
• Enhanced maternity leave – 20 weeks full basic pay after 2 years’ service and 26 weeks full basic pay after 3 years’ service
• Paternity leave – 4 weeks full pay after probation
• Westfield Cash Health Plan* (for you and your children)
  • £100 pa* towards Physiotherapy, Acupuncture, Osteopathy, Homeopathy, And Chiropractic Treatment can be used as any, one or combination of treatments you or your dependent children
  • £100 pa* towards Acupressure, Allergy Testing/Food Intolerance Testing, Aromatherapy, Hypnotherapy, Indian Head Massage, Nutritional Therapy, Reflexology, Reiki, And Sports Massage. Can be used as any, one or a combination of treatments
  • For you and your dependent children
    • £150 pa* optical fees each
    • £375 pa* consultation fees each
    • £100 pa* dental fees each
• Westfield surgery plan after 3 years’ service
• Westfield Rewards (receive discounts at over 600 retailers)
• Mental health platform – Open up
• Calm – the No.1 app for sleep and meditation
• 5 days annual leave carry over
• Cycle to work scheme
• Training opportunities to further develop your craft
• Choose your own equipment

We’re proud to say...

• We help over two million members improve their money skills every single day.

• We’re one of Tech Track’s top 50 fastest-growing UK companies.

• We were nominated for ‘Best Personal Finance App’ at the British Bank Awards 2020.

• We were voted 'Best Children's Financial Provider' at the British Bank Awards 2021.

• Our kids and parents have donated over £200,000 of their own money to NSPCC via their GoHenry accounts

• We won the Kids' Cards category of Finder's Customer Satisfaction Awards 2022

But we’re still growing, and that’s why we need you.

GoHenry is an equal opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

Want to join our mission?

If GoHenry sounds like a place you’d like to be, please apply using the link below.