Who We Are
Perchwell is the modern data and workflow platform for real estate professionals and consumers. Based on the industry’s foundational data, Perchwell builds a modern software suite to empower real estate professionals to do their best work, provide differentiated service to their clients, and grow their businesses.
Backed by Lux Capital, Founders Fund, and some of the country’s leading Multiple Listing Services (MLSs), Perchwell builds next generation workflow software/data products for the multi-trillion dollar residential real estate industry. Perchwell is the first new entrant to come to market in decades and is currently scaling its best-in-class platform.
We are seeking a highly skilled Senior DevOps Engineer to join Perchwell who has hands-on experience working on cloud based containerized production applications and systems running primarily on Kubernetes ( we use EKS ) on Amazon Web Services (AWS).
We believe that in an ever-changing, innovative environment, we do our best work when we are working as a team in-person. In this role, you’ll work out of our New York City HQ in Soho Manhattan at least 3 days/week.
What You’ll Work On:
Design and manage scalable, secure AWS infrastructure
Build and maintain CI/CD pipelines to streamline development and deployment for feature teams
Set up and manage Kubernetes clusters to support containerized applications at scale using modern orchestration tools
Manage our infrastructure with Terraform, partnering with feature teams to teach and share Infrastructure-as-Code (IaC) best practices
Be a champion of observability ( o11y ) by owning our o11y systems and establishing and enforcing best practices throughout the engineering organization around logging and alerting
Lead incident management and disaster recovery planning, testing, and documentation. Collaborate with teams and establish department wide best practices around incident response playbooks
Be a thought leader and help foster a culture of ownership by mentoring teams on leading DevOps principles and practices around resiliency, availability, and complex systems
Track, analyze, and report on infrastructure spending, and work with feature teams to identify and optimize costs saving strategies
Participate in our On-Call Rotation to support engineering teams and infrastructure systems
BS or MS in Computer Science, related technical field, or equivalent experience
Deep experience with AWS cloud services including (but not limited to): EC2, RDS, EKS, CloudFront, ECR, S3, IAM, CodeBuild, Lambda, and Route53
Familiarity with our core tech stack of Docker, K8s, Terraform, Helm, ArgoCD, Grafana
In-depth knowledge of Kubernetes, including experience with deploying, managing, scaling, and orchestrating clusters
Solid background in Linux/Unix administration, with knowledge of shell scripting, network configuration, and security hardening
Familiarity with SRE fundamentals, and pushing best practices for Reliability, Observability, and Support
Knowledge of infrastructure automation tools
5+ years of experience in a dedicated DevOps role
Experience as a DBA for PostgreSQL databases, especially along the lines of capacity planning, performance monitoring, and backup and recovery processes
Experience with the Ruby on Rails ecosystem, and understanding of Rails-specific database configurations, background job processing, and application troubleshooting
Experience with Elasticsearch management that involves scaling, index management, and backup and recovery strategies
Experience with queue and Pub/Sub systems like Sidekiq, SQS, or RabbitMQ, and supporting applications that rely on those systems
Working with and administering Data pipelines for ETL purposes
Implementing and working with both internal and external RESTful APIs
Note: At this time, we are only considering candidates who are authorized to work in the U.S.
At Perchwell our goal is to empower real estate agents to provide best in class service to their clients. Our tools allow agents to guide clients to optimal transactional decisions more efficiently, and grow their businesses as a result.
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