Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Performance Reporting Analyst image - Rise Careers
Job details

Performance Reporting Analyst

Details

Reference number

301480

Salary

£34,404 - £36,985
A Civil Service Pension with an average employer contribution of 27%

Job grade

Higher Executive Officer

Contract type

Permanent

Business area

HMRC - CCG - Fraud Investigation Service - FIS Strategy

Type of role

Operational Delivery

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

2

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

3 Arena Central, Birmingham, B1 2AX. India Building, 31 Water Street, City Centre, Liverpool, L2 0RD. Carne House, Belfast, BT3 9HY,.

About the job

Job summary

HMRC’s Fraud Investigation Service (FIS) is responsible for the department’s civil and criminal investigations and is home to a wider range of people with a variety of skills and professional backgrounds - including accountants, cybercrime specialists, criminal justice professionals, tax professionals and operational delivery professionals.

A fascinating role in HMRC's Fraud Investigation Service (FIS) Strategy awaits. FIS Strategy plays a crucial role in enabling and maximising the impact of this operational activity, ensuring FIS' response is effective and joined up across HMRC and Government.

We enable FIS to prepare for the future, leading efforts to develop clear strategies and delivery plans, and ensuring these are adequately funded through central CCG/HMRC budget negotiations and through Fiscal Events, such as UK Budget and Spending Reviews.

We also monitor how FIS is delivering against these plans and within any resource constraints, enabling FIS Senior Leadership Team (SLT) to take decisions at the earliest opportunity to maximise performance against set delivery targets while exploiting ad hoc opportunities as they arise.

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

As an HO Performance Reporting Analyst within FIS Strategy, you will join a supportive, welcoming team that are responsible for performance reporting across FIS. This is a great opportunity to showcase your existing skills, learn new ones and work with cutting edge technology to provide meaningful insight for the benefit of the business. In practice, this means producing regular reports, developing hubs and dashboards which measure the health of FIS and how it is performing against its operational targets and strategic commitments.
Working with data from a variety of sources, you will build reports using a range of analytical products including Excel and Power BI. You will provide analytics which get beneath the data, explaining the key drivers and identifying emerging risks, concerns, and trends to help tell the story through insight. Your findings will be articulated in an easy-to-understand manner, enabling our stakeholders to make informed decisions to maximise the return on investment and improve performance.

Person specification

Key activities of the role include:

  • Build and maintain strong working relationships with a range of stakeholders including FIS Operations, SLT members, and Strategy colleagues to develop our data and insight underpinning our delivery and forecasting decisions.
  • Use all available data and reporting products to promptly respond to Freedom of Information requests, Parliamentary Questions and Ministerial Complaints in liaison with our Professionalism Complaints Team and central HMRC Comms.
  • Conducting performance measurement and analysis, tracking trends and identifying emerging risks and issues.
  • Utilise insight on performance delivery picture to provide high quality accurate briefing to senior leadership. Presenting proposals both written and verbally to influence positive change and continuous improvements.
  • Lead on targeted assurance pieces throughout the year and at year end, maintaining the excellent working relationships already built with Operational Support and Internal Audit.
  • Actively participate in stakeholder engagement to support the ongoing enhancement of Departmental Strategic Case Management Systems such as Caseflow and FCMS.

The successful candidate will:

  • Be able to work with and interrogate a variety of datasets.
  • Be proficient in the use of Excel, with an ability to create new solutions using Pivot Tables and VLOOKUPs.
  • Have demonstrable experience of working effectively with a range of stakeholders.
  • Be a confident communicator and able to draft clear reports / insight.
  • Be able to flex between business priorities, often working to short deadlines.
  • Have a creative mind and able to innovate and solve problems.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Changing and Improving
  • Communicating and Influencing

Benefits

Alongside your salary of £34,404, HM Revenue and Customs contributes £9,289 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • 22 days annual leave on joining, increasing to 25 days after one year

Find more about HMRC benefits in 'Your little extras and big benefits handbook' for further information or visit Thinking of joining the Civil Service.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

All Criminal Record Checks applications are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

A CV (Job History, Previous skills and Experience) is required when applying for this role along with three behaviour examples (see below).

The Sift

For those candidates passing initial sift, the CV (Job History, Previous skills and Experience) and all behaviours will then be assessed.

If there is a large volume of applications, an initial sift will take place on the lead behaviour Delivering at Pace. If your application progresses to a full sift, all sift criteria will then be considered.

We reserve the right to raise the score required at any stage of the process in order to manage numbers.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Delivering at Pace (Lead Behaviour)
  • Changing and Improving
  • Communicating and Influencing

The Interview (what will happen – what will candidates be tested against (which elements of Success Profiles – behaviours, strengths etc.)

Candidates invited to interview will be tested against behaviours and strengths which will include a short presentation, details of which will be explained in the interview invite.

Interviews will be held via video.

Sift and interview dates to be confirmed.

A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Eligibility

To check that you are eligible to apply, review this eligibility information

Important information for existing HMRC contractual homeworkers:

This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need, so please review the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you are able to travel to.

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible.

Diversity and Inclusion

At HMRC we are committed to creating a great place to work for all our colleagues and creating an inclusive and respectful environment that reflects the diversity of the society we serve.

Diverse perspectives and experiences are critical to our success and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued and supported to achieve their potential at HMRC.

For more information on how we make this happen, review this information on our culture and values

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Locations

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

Security Update

For more information on the level of security checks we will carry out, review this information on security checks

Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post.

Further Information

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.

Duplicate applications for the same vacancy will also be withdrawn.

Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk

Problems during the application process

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

If you think you’ve made a mistake on a short application form (e.g. you’ve ticked the incorrect eligibility box), please contact hmrcrecruitment.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.

Please use the subject line to insert appropriate wording e.g. Please re-open my application - 301480 & vacancy closing date 04/08/2023. Please note that we cannot amend or re-open your application if you have submitted your full application in the interests of fair and open recruitment.

For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the Republic of Ireland
  • nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
  • relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
  • relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
  • certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

    Name :
    Colin Shaw
    Email :
    Colin.shaw@hmrc.gov.uk
    Telephone :
    07790811782

Recruitment team

    Email :
    hmrcrecruitment.grs@cabinetoffice.gov.uk

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned via complaints.grs@cabinetoffice.gov.uk If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: Click here

We are one of the country’s largest employers, with around 56,000 people working in more than 20 professions – including tax specialism(s), accountancy, Digital, IT and law etc. We think there’s a job here for everyone. Together we are driving u...

18 jobs
FUNDING
TEAM SIZE
DATE POSTED
July 26, 2023

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!