Product Compliance Analyst (SF)

At Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their end users' identities. Our identity platform enables businesses to collect and manage their end users' personal information securely, verify that their end users are who they say they are, analyze and detect fraud and abuse, and pull sensitive reports about their end users in a privacy-centric way. In a world where consumer behaviors are changing and privacy and identity are taking on a new meaning, we want to help businesses find their superpowers and do it while putting their end users, the people, first.

Persona is looking to bring on a Product and Privacy Compliance Analyst. As an early member of the technical program management team, you will support multiple workstreams such as our efforts with privacy programs and internal due diligence programs. You will be the go-to person for delivering on day-to-day operations for our company to stay compliant with domestic and international privacy regulations. You'll learn how a fast-growing startup stays ahead of these changing regulations, while receiving mentorship from some of the best security and compliance experts in the industry.

The ideal candidate will have supported compliance programs end-to-end, monitored privacy laws, and is excited to help implement processes related to privacy and product compliance. We don't expect you to be an expert in all these areas; however, we do expect you to be willing to dive into any related projects we may have, even if they're outside of your comfort zone.

This position is based in San Francisco where the team is in-office Tuesday, Wednesday, and Thursday with the option to work from home Monday and Friday. We offer relocation support for those based outside of San Francisco Bay Area. 

• Support due diligence: Own pre-sales security questionnaires, due diligence forms, and vendor assessments; collaborating closely with sales, post-sales, and growth teams
• Train and develop our team: Educate cross-functional partners and other personnel in privacy and product compliance best practices
• Optimize processes: Research, implement, and manage new tools to optimize internal efficiencies across teams
• Maintain compliance: Support our Product Compliance Manager with executing internal KYB (Know Your Business) efforts and GDPR efforts
• Build for scale: Resolve complex issues that may not be well documented, and apply your knowledge to improve and create procedures and documentation for massive scale

• Experience working in privacy, due diligence, risk management, and compliance or equivalent experience
• Strong understanding of or an interest in GDPR, CCPA, BIPA, HIPAA and other data privacy laws
• History of building trust through collaboration and successful cross-functional engagements
• Willingness to learn new skills and provide support for our growing go-to-market teams
• Strong project management skills and ability to manage varying priorities and stakeholders
• Excited to thrive in a dynamic, fast-paced environment

Diversity, equity, inclusion and belonging

At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.

We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.