Product Designer

We’re in an exciting phase of growth and are looking for a collaborative and passionate Product Designer to join our team. We are searching for someone who is not only skilled in identifying user needs and bringing strong design principles, but also possesses a deep understanding of customer expectations. As a Product Designer, you will be responsible for creating and implementing intuitive user experiences that go above and beyond, ensuring our customers are consistently delighted with our platform. Your keen eye for detail and your drive to advocate for the ideal user experience will be crucial in shaping our product.

As a Product Designer, you will work with our product and engineering teams to evolve our platform with a focus on improving the user experience, the product and the platform. You’ll seek to understand customer needs and problems and generate design solutions. You will bring a strong understanding of design principles, strong discovery skills, and significant previous experience working on complex B2B SaaS-based platforms.

While this role will be remote, we’re looking for someone who can work Pacific Standard Time hours, to ensure appropriate overlap with our US and Australia-based teams, as well as clients.

Some of the things you’ll do include:

• Ensuring strategic initiatives are championed with user-centric practices and design thinking processes.
• Discover and define our user’s needs and validate design solutions using qualitative and quantitative research techniques.
• Advance a strong point of view on product design, backed up by personal expertise, design rationale, customer data, and industry trends.
• Regularly check in with fellow Product Designers to provide guidance on design principles and work in progress. 
• Help define improvements in how we bring products to market.
• Test desirability and usability with customers as well as feasibility with engineers to iterate quickly on designs.
• Make contributions to the evolving design system as required.
• Translate concepts into user journeys, wireframes, mock-ups, and prototypes that lead to user experiences that attract, engage, and retain customers.

What you bring to the team:

• 4+ years working as a product designer (or similar role).
• The ability to influence change, whilst engaging with stakeholders of all levels.
• You can confidently communicate future design direction with senior stakeholders, including founders, and inspire positive action within your team to bring the vision to life.
• Your expertise and knowledge champion the user’s experience and defend design rationale to all stakeholders.
• A strong understanding of the role of discovery in product design and development.
• Very strong skills in facilitating various design and research workshops.
• Demonstrated experience working in Agile, using Agile tools & methods.
• Experience in designing web-based user interfaces. You have a strong foundation and understanding of design theory and principles.
• Strong experience with design systems.
• Strong portfolio of product design projects.
• Experience working in multidimensional teams alongside Product Managers and Software Engineers.
• Experience in the legal domain is favored but not required

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Training & Development
• Wellness Resources